Organizational Monitoring and Reporting Director

The job holder is responsible for managing the Organizational Performance Monitoring and Reporting function including development of reporting framework and tools, monitoring ZATCA organizational performance, and reporting results to track strategy implementation and ensure quality reporting.

• Contribute to the development of Organizational Performance business plan ensuring alignment with ZATCA strategy
• Develop the operational plan for Organizational Performance Monitoring and Reporting in line with Organizational Performance business plan and Strategy & Development strategic plan
• Implement plans and provide input to enable achievement of Organizational Performance Monitoring and Reporting goals that support ZATCA's overall strategic plans

• Discuss Organizational Performance Monitoring and Reporting budgeting requirements with top management and provide input to the budgeting process
• Ensure effective utilization of Organizational Performance Monitoring and Reporting budget, and report accurately on progress made and challenges encountered
• Investigate and propose implementing initiatives that result in positive financial impact for Organizational Performance Monitoring and Reporting and mitigates financial and operational risks

• Introduce latest trends, methods and approaches in ZATCA for data reporting
• Manage the development or update of reporting framework to ensure standardized and consistent reporting
• Ensure the continuous update of organizational performance management reporting tools for monitoring purposes
• Ensure that data collected from all functions are valid to monitor and report on organizational performance
• Manage the reporting systems (Tableau, S+)
• Ensure that ZATCA's KPIs dashboards are reviewed to report results and gaps
• Manage the development of needed weekly/ monthly/ quarterly/ yearly reports to relevant internal (i.e., BoD, other functions) and external (i.e., Ministry of Finance, ADAA, Royal Court, etc.) stakeholders in an accurate and timely manner highlighting ZATCA's strategy's performance, achieved results and deviations
• Attend meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations and agree on priorities
• Monitor the implementation of corrective/ remedial actions
• Promote capabilities in organizational performance through awareness and educational workshops

• Participate in the identification and recruitment of all talent
• Guide, mentor and support direct reports in order to execute duties according to set policies and processes
• Develop individual performance objectives, provide necessary support, evaluate/appraise team and provide regular feedback on performance
• Promoting a high-performance working environment and promote ZATCA values

• Bachelor's degree in Business Administration, or equivalent is required
• Master's degree in related field is preferred

An optimal of 8 years of relevant experience, with a preferred 3 years of experience in managerial level

• Strategic and Business Planning
  - Advanced
• Quality Management
  - Advanced
• Policy Making
  - Advanced
• Data Analytics
  - Advanced
• Business Excellence
  - Advanced
• Change Management
  - Advanced
• Professionalism
  - Proficient
• Results Oriented
  - Proficient
• Customer Focus
  - Proficient
• Strategic Thinking
  - Developing
• Leading by Example
  - Proficient
• Operational Excellence
  - Proficient
• Develop Teams
  - Proficient
• Enablement of Change and Innovation
  - Proficient
• Collaboration and Communication
  - Proficient