Senior Product Design Manager Job Riyadh area,Riyadh Region Saudi Arabia,Management

Job Title:

Senior Product Design Manager

Job Reference/:

5a657f2d-82e6-4c85-89a4-67b498e45346

Job Description / Role:

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Key Responsibilities:

Define and drive the product design strategy aligned with Hunger Station’s product and business priorities.
Translate complex customer and business problems into simple, scalable experiences.
Partner with Product and Engineering leadership to shape product strategy and roadmaps.
Advocate for customer-centric decision-making across the organisation.
Identify experience gaps and opportunities across the end-to‑end customer journey.
Own and continuously raise the quality bar across Hunger Station’s digital experiences.
Provide design direction and oversight across multiple product domains.
Establish clear design principles, patterns, and standards that create a consistent Hunger Station experience.
Lead the evolution and adoption of Hunger Station’s design system.
Establish effective design reviews, design QA, and experience-quality processes.
Ensure Design is involved early in discovery and strategic product decisions.
Ensure research, customer feedback, behavioural data, usability testing, and experimentation inform design decisions.
Encourage teams to validate assumptions early and continuously improve experiences after launch.
Partner with Product and Data to measure design impact through conversion, engagement, adoption, retention, customer satisfaction, and usability.
Ensure Design is accountable for measurable customer and business outcomes, not just design output.
Partner closely with Product, Engineering, Data, Research, Commercial, Marketing, and Operations.
Facilitate alignment around customer problems, priorities, and solutions.
Present design strategy and recommendations clearly to senior leadership.
Manage conflicting priorities and influence stakeholders across multiple teams.
Stay engaged through implementation to ensure the intended customer experience is delivered.
Lead, coach, and develop a high‑performing team of Product Designers.
Set clear expectations around ownership, quality, collaboration, and customer impact.
Develop designers’ product thinking, craft, business understanding, and stakeholder‑management capabilities.
Support recruitment, performance management, career development, and succession planning.
Build a culture of ownership, constructive feedback, collaboration, and continuous improvement.
Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions’ heads.
Make critical decisions that support the Division’s strategic and tactical direction.
Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives.
Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
Uphold a high‑performance working environment and promote HS’s values.
Set performance objectives, provide necessary support, evaluate…