Road Freight Specialist; logistics

Manage and develop the company's road freight business, covering domestic and cross-border transportation services. Oversee end-to-end road freight operations while identifying new business opportunities, developing customer relationships, and increasing revenue. Ensure reliable, cost-effective, and customer-focused road freight solutions in line with company standards and customer requirements.

• Manage end-to-end domestic and international road freight operations to ensure reliable, timely, and cost-effective service delivery.
• Develop and implement road freight strategies that increase shipment volumes, revenue, profitability, and customer retention.
• Identify and develop new business opportunities by understanding customer requirements, market trends, routes, and industry demand.
• Build and maintain strong relationships with customers, transporters, carriers, and logistics partners to ensure service quality and business growth.
• Lead and manage the road freight team by setting priorities, allocating workloads, coaching employees, and monitoring performance.
• Manage and negotiate carrier rates, transportation costs, and service agreements to secure competitive pricing and healthy margins.
• Monitor and analyse operational and commercial KPIs, including shipment volumes, revenue, margins, delivery performance, costs, and customer satisfaction.
• Coordinate with Sales, Customs, Warehousing, Finance, and Operations teams to ensure seamless shipment execution and resolution of operational issues.
• Drive process improvements and operational efficiencies to reduce costs, improve service quality, and strengthen the overall road freight offering.
• Ensure road freight activities comply with company policies, customer SLAs, transportation regulations, customs requirements, and applicable industry standards.

• Bachelor’s / Master’s degree in Logistics, Supply Chain, Business Administration, or relevant field.
• Minimum 05 years’ experience in road freight, transportation, logistics, or 3PL operations.
• Established network of transporters, carriers, and logistics partners.
• Proven experience in road freight business development, customer acquisition, and revenue growth.
• Strong knowledge of road freight operations, carrier management, customer service, pricing, and transportation documentation.