Senior Manager - Communications Consultancy

Company description

MSL is a global public relations and integrated communications partner that provides strategic counsel and creative thinking. We champion our clients’ interests through fearless and insightful campaigns that engage multiple perspectives and holistic thinking to build influence and deliver impact. MSL is one network with many parts. We come together as a force of mighty power in our industry, for our clients and in our contributions to the world.

We are an agency built through combination and acquisition; our business is dynamic but always linked. We are fearless, insightful, passionate, creative, dynamic and accountable. It’s our ability to build influence and deliver impact that separates us from the crowd — it’s how we deliver the results our clients’ desire. Our holistic approach brings to life the collaborative ‘Power of One’ principle we apply within and outside of the Publicis Groupe.

From London to Shanghai, Mumbai to Sao Paulo, Johannesburg to Warsaw, Berlin to Bangkok, New York to Paris, we are MSL.

As a Senior Account Manager in the PR team, this candidate will be developing strong client management skills and beginning to take a leading role in expanding the business through both organic and new business growth. The Senior Account Manager will be a multi-tasker able to work collaboratively across the teams to put together solid presentations, media pitches, content writing, and basic social media strategies.

They will be able to communicate confidently, think on their feet, manage relationships, and have an analytical bent of mind to reporting and showcasing performance. This candidate will have some experience managing a small team, and be ready to take the next step in career growth towards larger teams, clients, and business volume.

• Able to develop presentations, unpinned with a creative mindset
• Have a full understanding of workings of the media and foster relationship with stakeholders including, media, KOL’s and influencers
• Tactical understanding of all primary social media platforms
• Write Content and where applicable working with extended teams in briefing and reviewing content development, including but not limited to press releases, thought-leadership, blogs, features, briefing documents etc.
• Monitor and reporting on media, KOL and influencer coverage and other social and business trends that might have a bearing on the client’s business.
• Facilitate and organize all stakeholder and client interactions, including but not limited to interviews, press conferences, media round tables etc.

• Ensure quality output to exceed client expectation in planning, content, and outreach.
• Be proactive, reliable, responsible, and accurate with an attention to details.
• Self-motivated with a positive and professional approach to managing client’s business and interacting with direct reports.
• Ability to work in a dynamic environment, with little or no supervision.

• Creative and innovative in approach to client management, media relations and dealing with KOL’s and Influencers.
• Have an analytical bent of mind in reporting performance and client coverage.

• Takes initiative to challenge an established point of view with respect and openness.
• Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire.
• Able to handle complex issues and make decisions even when missing information.
• Capable of proactively developing meaningful relationships with key decision makers.
• Accepts responsibility for client problems, manages conflict and actively works to solve issues internally and externally.
• Able to build succession plans and grow and mentor future talent.
• Able to provide constructive feedback to others in a timely manner.
• Demonstrates a collaborative and positive spirit and showcases inclusivity towards all people.
• Listens and proactively seeks views from others to create an environment that is transparent and comfortable for others to share.
• Able to motivate their team to pursue goals and deliver beyond their…