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Quality Management Specialist - CX & Process Improvement

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Hala group
Full Time position
Listed on 2026-01-29
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading fintech company in Riyadh is seeking a Quality Management Specialist to design and implement Total Quality Management frameworks. This role focuses on ensuring service consistency and performance improvement across customer touchpoints. Candidates should have over 2 years of experience in quality management, a strong understanding of QA methodologies, and preferably experience in contact center operations. The company offers competitive compensation, a diverse work culture, and opportunities for personal development.
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