Risk​/Quality Manager

Risk/Quality Manager

HDR is seeking a Risk/Quality Manager to join our team in the Middle East. The role is a local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Middle East area. The Manager will act as a trusted business partner, helping to champion awareness and inspire implementation of HDR’s QMS and data management practices, cultivate continuous learning, and empower local leadership and project teams to develop strong processes that align with HDR’s QMS.

• Serve as the local leadership representative for the quality office and support implementation of the QMS, continually advancing the culture of quality in partnership with area leadership.
• Provide guidance and support to Project Managers on the development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan) and identify best practices for their projects when requested.
• Coordinate with local area business group project quality managers on project support needs and the transmission of key project experience.
• Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.
• Communicate QMS and Information Lifecycle Governance (ILG) updates and directives to area leadership and staff as appropriate.
• Develop and update local area processes supporting implementation of QMS and ILG requirements; work cross-functionally with area leadership to continually align and refine delivery processes.
• Develop and maintain a comprehensive onboarding program for new employees to raise awareness of the HDR QMS and its role in the organization.
• Respond to staff questions or issues related to QMS policies and procedures.
• Identify local opportunities for training and support by monitoring loss trends due to quality-related issues.

• Professional degree or equivalent years of experience.
• Minimum of 6 years industry experience, including at least 3 years in related quality fields.
• Applicable quality certification (or ability to obtain).
• Deep understanding of QMS fundamentals.
• Proven skills in staff communication and engagement.
• Strong verbal and written communication skills with investigative interview experience.
• Proficiency with the full suite of MS Office, PowerBI, SharePoint, and collaborative comment/review applications.

• Experience in the AEC consulting industry and familiarity with service delivery models and client demands.
• Strong commitment to enhancing quality culture among local leadership and staff.
• Strong leadership skills and ability to manage relationships with Area Leadership, Quality Office, and local project teams.
• Ability to resolve conflicts between vested parties, balancing risk mitigation with business flexibility.
• High level of collaboration and self-awareness, focused on reinforcing corporate quality and risk management messaging and details of reporting systems and core processes.
• Embrace HDR’s brand promise and values.
• Ability to represent HDR’s commitment to fulfilling project responsibilities and obligations to client and internal stakeholders, providing professional and ethical direction.

At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest, or conviction records.