Quality Assurance Lead

Job Overview

We are seeking an experienced QA Lead to lead and drive the quality assurance function across multiple projects and products. The ideal candidate will have strong expertise in Manual Testing and API Testing, along with proven experience in managing QA teams, defining test strategies, ensuring quality standards, and collaborating with cross‑functional stakeholders. Exposure to test automation is preferred but not mandatory.

• Define and implement QA strategies, processes, standards, and best practices across projects.
• Lead, mentor, and manage QA Engineers and Senior QA Engineers.
• Establish testing frameworks, quality metrics, and continuous improvement initiatives.
• Drive quality assurance activities throughout the Software Development Lifecycle (SDLC).

• Review business and functional requirements and ensure comprehensive test coverage.
• Oversee preparation and review of test plans, test scenarios, test cases, and test execution reports.
• Manage Functional, Regression, Integration, System, End‑to‑End, and User Acceptance Testing (UAT).
• Ensure timely execution of testing activities and quality delivery within project timelines.

• Lead API testing initiatives using tools such as Postman, Swagger, or similar platforms.
• Ensure validation of API requests, responses, authentication mechanisms, integrations, and error handling.
• Oversee testing of web, mobile, enterprise, and integration-based applications.

• Monitor defect lifecycle management and ensure timely resolution of critical issues.
• Conduct defect triage meetings and collaborate with development teams on issue prioritization.
• Assess release readiness and provide quality sign‑off for deployments.
• Support production validation and post‑release testing activities.

• Work closely with Product Managers, Business Analysts, Developers, Architects, and Project Managers.
• Participate in requirement reviews, sprint planning, retrospectives, and release planning activities.
• Provide regular status reports, quality metrics, risk assessments, and executive‑level updates.
• Act as the primary QA point of contact for internal and external stakeholders.

• Establish QA governance practices and quality KPIs.
• Drive test process optimization and risk‑based testing approaches.
• Promote Agile testing practices and quality ownership across teams.
• Support audit, compliance, and documentation requirements where applicable.

• Strong experience in Manual Testing and Quality Assurance Management.
• Hands‑on experience in API Testing using Postman, Swagger, or similar tools.
• Proven experience leading QA teams and managing testing activities across multiple projects.
• Strong understanding of SDLC, STLC, defect management, and release management.
• Experience in preparing and reviewing test plans, test strategies, test cases, and quality reports.
• Good knowledge of SQL for data validation and backend testing.
• Experience with defect tracking and project management tools such as JIRA, Azure Dev Ops, or similar.
• Strong understanding of Agile/Scrum methodologies.
• Excellent stakeholder management, leadership, and communication skills.
• Strong analytical, problem‑solving, and decision‑making abilities.

• Exposure to Automation Testing frameworks such as Selenium, Cypress, Playwright, or similar.
• Knowledge of CI/CD pipelines and Dev Ops practices.
• Experience with Performance Testing and Security Testing.
• Experience managing distributed or offshore QA teams.
• Experience in Banking, Financial Services, Payments, or Fintech domains.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of Quality Assurance experience.
• Relevant certifications such as ISTQB, CSTE, CSQA, or equivalent are a plus.

• Banking, Payments, Financial Services, or Fintech project experience.
• Experience managing testing for enterprise‑scale applications.
• Familiarity with cloud‑based applications and microservices architecture.
• Experience working in Agile and Dev Ops‑driven environments.