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CX Quality Assurance Analyst
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-19
Listing for:
Ninja ?? نينجا
Full Time
position Listed on 2026-08-19
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst
Job Description & How to Apply Below
Ninja is seeking a Quality Assurance Specialist to monitor, evaluate, and analyze customer service interactions across multiple channels. You will ensure compliance with quality standards, policies, and SOPs while supporting an excellent customer experience.
The role involves conducting quality evaluations, preparing performance reports, tracking KPIs, and providing data-driven insights to drive continuous improvement.
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