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Customer Experience QA Analyst

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Ananinja
Full Time position
Listed on 2026-08-26
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 145000 SAR Yearly SAR 100000.00 145000.00 YEAR
Job Description & How to Apply Below

Ananinja in Riyadh, Saudi Arabia is seeking a Quality Assurance Specialist to monitor, evaluate, and analyze customer service interactions across multiple channels, ensuring compliance with quality standards, policies, and SOPs while supporting an excellent customer experience.

The role will conduct quality evaluations, prepare performance reports, monitor KPIs, identify performance gaps, and provide data-driven insights to support continuous improvement.

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