QA Analyst

Provides operational QA execution support through sampling, testing, evidence gathering, documentation and data preparation under the supervision of a QA Specialist, QA Assistant Manager/Officer or QA Manager.

• Perform assigned QA reviews and testing based on the approved QA plan.
• Conduct sample testing and validate transactions/processes against approved SOPs, policies and controls.
• Identify and accurately document QA findings and exceptions.
• Maintain complete supporting evidence for all QA testing performed.
• Record QA results accurately in the approved QA systems and templates.li>
• Support data collection and preparation of QA dashboards and reports.
• Identify recurring errors, trends and process weaknesses and escalatie them to the QA Specialist/Officer.
• Support review of corrective actions and remediation evidence.
• Assist in Root Cause Analysis activities as directed.
• Perform assigned SOP and process compliance checks.
• Support QA spotlights, analysis and other reporting requirements.
• Maintain confidentiality and integrity of all information handled.
• Complete assigned QA activities within agreed SLAs and quality standards.
• Follow the approved QA methodology and immediately escalatie unusual or high-risk findings.

• Follow established QA and risk procedures.
• Identify potential operational, regulatory and control weaknesses during testing.
• Ensure evidence is sufficient to support identified findings.
• Immediately escalatie significant or unusual issues to the assigned QA Specialist/Officer.

Bachelor’s degree in Business Administration, Quality Management, Industrial Engineering, Finance, or a related field.

Not required.

Preferred: ISO 9001 awareness, Lean Six Sigma Yellow Belt, Quality Management or relevant QA training.

Around 1-3 years of relevant experience

Prior experience in Quality Assurance, Quality Control, Operations, Audit, Data Analysis, Process Management or a similar role is preferred.