Quality Associate - Quick Commerce Operations

Quality Associate
- Quick Commerce Operations Job Snapshot
- Role:
Quality Associate
- Quick Commerce Operations

- Location:

Riyadh, Saudi Arabia
- Industry: Grocery
- Function:
Quality Assurance

- Experience:

Minimum 1 year
- Job Type: Full Time
- Work Arrangement:
On-site

Afaq Q Tech General Trading is seeking a Quality Associate to support Anow, Amazon 's quick-commerce service in Saudi Arabia. Anow delivers everyday essentials in 15 minutes through its network of dark stores. Based in Riyadh, the Quality Associate will conduct quality audits across dark stores and vendor locations, identify operational gaps, monitor compliance with established standards, and coordinate corrective actions with relevant teams.

This is a field-focused position requiring frequent store and vendor visits. The successful candidate will demonstrate strong attention to detail, structured reporting skills, and the ability to work with multiple stakeholders to maintain consistent quality standards.

• Country:
  Saudi Arabia
• City:
  Riyadh
• Industry: Grocery
• Function:
  Quality Assurance
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Conduct scheduled and unannounced quality audits across Anow dark stores and vendor locations.
• Inspect operational processes, storage conditions, product quality, and compliance with established Anow standards.
• Evaluate store and vendor practices against approved quality requirements.
• Identify process gaps, quality concerns, and non-conformances during site visits.
• Maintain a structured approach to inspections and audit documentation.
• Support consistent application of quality standards across the assigned store and vendor network.

• Document audit observations and findings accurately using structured reporting formats.
• Prepare clear, actionable audit reports for store managers, vendor partners, and internal stakeholders.
• Highlight quality gaps and communicate required corrective actions.
• Maintain organized audit records to support performance monitoring and follow-up activities.
• Present audit findings in a format that enables relevant teams to understand and address identified issues.

• Track corrective action plans following store and vendor audits.
• Coordinate with responsible teams to address identified quality deficiencies.
• Follow up on corrective actions to ensure issues are resolved within agreed timelines.
• Monitor outstanding non-conformances and communicate progress to relevant stakeholders.
• Escalate critical quality concerns promptly.
• Identify recurring issues that require additional investigation or longer-term improvements.

• Maintain an up-to-date view of quality performance across the store network.
• Monitor recurring audit findings and identify trends affecting operational quality.
• Compile quality data to support periodic performance reviews.
• Analyze audit results to identify common process weaknesses and improvement opportunities.
• Communicate significant quality concerns to relevant operational teams.
• Support data-driven discussions on quality performance and corrective action effectiveness.

• Support the development and implementation of quality inspection checklists.
• Contribute to the creation and updating of Standard Operating Procedures (SOPs).
• Assist in preparing training materials as operational quality standards evolve.
• Identify opportunities to strengthen quality control processes.
• Support consistent implementation of updated standards across stores and vendor locations.
• Contribute to continuous improvement initiatives based on audit findings and operational observations.

• Work closely with Operations, Vendor Management, and Category teams to resolve quality-related issues.
• Coordinate investigations into quality concerns originating from supply or operational processes.
• Communicate findings and improvement requirements to store managers and vendor partners.
• Support collaboration between internal teams and external vendors to close quality gaps.
• Participate in periodic quality reviews and present relevant findings.
• Maintain effective stakeholder relationships while ensuring accountability for quality requirements.

• Bachelor 's degree in Business, Supply Chain, Industrial Engineering, or a related…