QA Analyst

Provides operational QA execution support through sampling testing evidence gathering documentation and data preparation under the supervision of a QA Specialist QA Assistant Manager Officer or QA Manager

• Perform assigned QA reviews and testing based on the approved QA plan
• Conduct sample testing and validate transactions processes against approved SOPs policies and controls
• Identify and accurately document QA findings and exceptions
• Maintain complete supporting evidence for all QA testing performed
• Record QA results accurately in the approved QA systems and templates
• Support data collection and preparation of QA dashboards and reports
• Identify recurring errors trends and process weaknesses and escalat them to the QA Specialist Officer
• Support review of corrective actions and remediation evidence
• Assist in Root Cause Analysis activities as directed
• Perform assigned SOP and process compliance checks
• Support QA spotlights analysis and other reporting requirements
• Maintain confidentiality and integrity of all information handled
• Complete assigned QA activities within agreed SLAs and quality standards
• Follow the approved QA methodology and immediately escalat unusual or high-risk findings

• Follow established QA and risk procedures
• Identify potential operational regulatory and control weaknesses during testing
• Ensure evidence is sufficient to support identified findings
• Immediately escalat significant or unusual issues to the assigned QA Specialist Officer

• Bachelor s degree in Business Administration, Quality Management, Industrial Engineering, Finance, or a related field.

• Not required. Preferred: ISO 9001 awareness, Lean Six Sigma Yellow Belt, Quality Management or relevant QA training.

• Around 1 3 years of relevant experience

• Prior experience in Quality Assurance, Quality Control, Operations, Audit, Data Analysis, Process Management or a similar role is preferred.