Property Manager; Mixed-use

Position: Property Manager (Mixed-use)
## Property Manager (Mixed-use)
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On-site:
Riyadh, SAU:
Full time:
Posted Today:
REQ
532049
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
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* Position Overview:

** We are seeking an experienced Property Manager to oversee the day-to-day operations of a premium mixed-use compound in Riyadh. The successful candidate will be responsible for delivering exceptional resident service, maximizing occupancy and revenue, managing stakeholder relationships, and ensuring full regulatory compliance across all property management functions.
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* Key Responsibilities:

** Leasing & Tenancy Management
* Develop and execute annual leasing and pricing strategies to achieve occupancy targets
* Manage the full tenant lifecycle including move-ins, move-outs, renewals and lease negotiations
* Oversee Ejar and Shomoos registration, renewals and compliance with RERA guidelines
* Maintain professionally staged show units ensuring viewing readiness at all times
* Conduct property viewings and follow up with prospective tenants within agreed timelines
* Develop and execute corporate and diplomatic leasing outreach programs
* Prepare annual rent benchmarking reports aligned with market comparables
* Handle all tenant communications professionally
* Manage retail and commercial tenant relationships including fit-out approvals and lease compliance
* Coordinate tenant onboarding programs including welcome kits and compound orientation

Financial & Revenue Management
* Oversee monthly rent billing, collection and reconciliation processes
* Implement robust arrears control procedures and achieve collection targets
* Manage tenant deposit accounts in accordance with regulatory requirements
* Coordinate utility meter readings and process resident rebilling for consumption overages
* Support preparation of annual budgets and monitor variance against approved spend
* Ensure full ZATCA compliance including VAT, e-invoicing, withholding tax and Zakat
* Maintain open-book financial records and support Owner audit requirements
* Prepare monthly management accounts including income statements and receivables aging
* Monitor and minimize bad debt write-offs to remain within approved thresholds
* Identify and maximize non-residential revenue streams and additional service income

Operations & Vendor Coordination
* Act as single point of contact between Owner and facility management contractor
* Review and approve planned preventive maintenance schedules submitted by FM contractor
* Sign off work permits for hard and soft services including hot work and after-hours access
* Coordinate weekly operational meetings and monthly performance reviews with FM contractor
* Manage resident access coordination for FM works
* Own all resident-facing communications related to FM activities (outages, maintenance, closures)
* Conduct quarterly joint inspections of common areas, plant rooms and amenities
* Manage vacant unit inspections and coordinate MEP minimum-run schedules
* Oversee parking management including allocation, enforcement and visitor permits
* Ensure service request integration between property management and CAFM systems

Customer Service & Community Management
* Manage helpdesk operations and ticketing system with defined response times
* Handle complaints…