Restaurant Host
Listed on 2026-09-21
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Restaurant/Food Service
Server/Wait Staff, Catering -
Hospitality / Hotel / Catering
Server/Wait Staff, Catering
Key Responsibilities
- Greet guests warmly and professionally upon arrival with a genuine smile using their names whenever possible especially for Accor Live Limitless ALL members and VIPs
- Escort guests to their designated tables present menus introduce their server and ensure they are comfortably seated
- Manage the flow of the restaurant floor efficiently balancing table distributions among service staff to prevent bottlenecks
- Extend a gracious and polite farewell to guests as they leave ensuring their feedback is positive
- Handle all incoming dining inquiries bookings and walk-ins utilizing the restaurant management system e.g. Table Check Open Table or Seven Rooms
- Optimize seating capacity by strategically planning table allocations for breakfasts lunches theme nights and special events
- Maintain an updated guest history database noting specific dietary preferences seating requests allergies and special occasions birthdays anniversaries
- Maintain a pristine organized and elegant reception desk host station at all times
- Collaborate closely with the service and kitchen teams to communicate table changes special guest requests VIP arrivals or dietary restrictions
- Assist the service team during peak operational hours by helping clear tables presenting bills or resetting tables if required
- Stay thoroughly informed about daily specials menu ingredients hotel promotions and operating hours across all hotel facilities
- Adhere strictly to M venpick grooming uniform and presentation standards
- Handle guest complaints or wait-time frustrations diplomatically and professionally escalating issues to the Restaurant Manager when necessary
- Support hotel localization goals Saudization by embodying authentic local hospitality and fostering a welcoming cultural environment
Experience:
Minimum of 1 2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge.
Language:
Excellent command of English (spoken and written) is required.
Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families.
Technical
Skills:
Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony).
Interpersonal
Skills:
Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure.
Flexibility:
Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.
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