Associate Visual Merchandiser - Faces

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer  it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future‑proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

• Implement high quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines
• Coach and build strong relations with in-store VM teams (if applicable) and frontline team, so that they can help maintain display
• Measure the impact of merchandising action plans and issue weekly report to the Regional team/ VM Manager (if applicable) with photographs, comments and measurements of sales impact
• Follow and implement brand seasonal VM guidelines
• Help prepare and Invite in-store VM team to attend Brand training events and workshops
• Work closely with Marketing to provide support throughout the management of internal brand events
• Guide the installation of window and in store animations, design events and campaigns in line with the global marketing and event calendars
• Conduct regular store and market visits to check adherence to Brand standards and report back to the Regional team/ VM Manager (if applicable)
• Stay up to date with Brand activities and external competitor activities
• Define the implementation in store for all launches/animations
• Work closely with the Graphic Design team to produce the visuals
• Order POS tools from the Brand headquarters and/or produce locally
• Review the suggested merchandising plan linked to launches and provide input
• Communicate the merchandising guidelines to the stores and follow-up on installation
• Ensure merchandising levels in the store are met as per the Brand’s guidelines
• Follow the performance of the ranges and categories, and adjust the merchandising if necessary
• Propose any merchandising amendments enabling an optimization of the turnover by m²
• Manage new projects merchandising in coordination with the Marketing team (order and implementation)
• Implement new store concept whenever needed
• Work on the planograms for new store openings
• Work on the floor plans and zoning of the new stores
• Determine and order the store merchandising elements and small furniture/decoration
• Work in coordination with logistics to ensure the dispatch of the PLV furniture
• Define the minimum merchandising for all new launches
• Communicate with retail manager on out of stock situations
• Communicate with retail manager on impact of new merchandising on sales

• Detailed knowledge of the product and industry preferred
• Ability to work diligently with little supervision
• Confident in creating and communicating concepts in business meetings and to supervisors
• Excellent communication and interpersonal skills are essential
• Proficiency in O…