Visual Merchandiser Executive

Key Responsibilities

• Implement approved global and local visual merchandising standards across boutiques and points of sale.
• Ensure high-quality product presentation, display alignment, segmentation, lighting, cleanliness, and overall brand image consistency.
• Maintain attractive and premium displays for watches, accessories, and featured collections.
• Ensure all displays reflect current product focus, seasonal launches, and approved brand priorities.
• Monitor store readiness for promotions, launches, and special occasions from a visual execution perspective.
• Conduct regular boutique and store visits to assess compliance with visual merchandising standards.
• Develop action plans and follow up on corrective measures where required.

• Deliver regular training sessions to boutique teams and retail partners on visual merchandising standards and display guidelines.
• Train staff on product knowledge, brand heritage, collections, and product storytelling to enhance customer engagement.
• Coach store teams on maintaining daily display discipline and premium presentation standards.
• Manage and monitor completion of all assigned e-learning modules for retail staff.
• Identify training gaps and recommend development actions to management.

• Oversee execution standards across own boutiques and external retail partner locations.
• Build effective working relationships with boutique managers and retail partner teams.
• Ensure consistent brand presentation standards across all customer touchpoints.
• Support new store openings, relocations, refurbishments, or display updates when required

• Coordinate with Marketing to receive and implement approved visual assets and POS materials.
• Liaise with HQ / Regional teams regarding VM guidelines, product focus, and brand standards.
• Coordinate with Retail Operations to ensure stores are prepared for launches and campaigns.
• Provide market feedback, competitor observations, and customer insights when relevant.
• Prepare regular store visit reports, VM audit results, and action follow-up summaries.
• Track compliance levels and recommend improvements to enhance execution quality.
• Maintain updated records of training attendance, e-learning completion, and VM performance.
• Contribute to continuous improvement initiatives related to customer experience and store standards.

Perform any other duties assigned by Management within the scope of the role.

• Accountable for visual merchandising standards across assigned boutiques and POS locations.
• Responsible for training compliance and retail team capability development
• Responsible for identifying and escalating non-compliance issues affecting brand standards.
• No authority over pricing, commercial strategy, or marketing budgets unless delegated by Management.

• Visual merchandising compliance score across stores.
• Store audit results and action closure rate.
• Training completion rate.
• E-learning completion compliance.
• On-time execution of approved launches and store updates. Improvement in customer experience / mystery shopper results.
• Consistency of brand presentation across retail network.

• Bachelor’s degree in business administration, Marketing, Retail Management, or related field.
• 3-5 years of experience in Visual Merchandising, Retail Training, Luxury Retail, Watches, Jewelry, or Fashion industry.
• Strong understanding of visual merchandising principles and premium retail presentation standards.
• Good knowledge of customer service excellence and luxury customer expectations.
• Experience in conducting training sessions and coaching retail teams.
• Strong communication, presentation, and interpersonal skills.
• Good analytical and reporting skills.
• Fluent in Arabic and English (spoken and written).
• Proficient in Microsoft Office applications.
• Willingness to travel frequently within assigned markets.
• Ability to prioritize tasks and perform effectively under pressure.

• Brand awareness and attention to detail.
• Training and coaching capability.
• Strong planning and execution skills.
• Customer experience mindset.
• Problem-solving and follow-up discipline.
• Professional presentation and communication.

• Brand Manager
• Retail Manager
• Sales Associates and Retail Teams
• Marketing Department
• HQ / Brand Teams
• External Retail Partners / Authorized Dealers
• Field‑based role requiring regular visits to boutiques, malls, and retail partner locations.
• Combination of office coordination, reporting, and in‑store execution activities.
• Requires flexibility in working hours based on business needs, launches, and retail operations.