More jobs:
Retail Supervisor
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-05-30
Listing for:
LVMH
Full Time
position Listed on 2026-05-30
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
Responsibilities
- Manage Commercial Priorities
- Monitor sales and services results
- Analyze Sales KPIs and take necessary steps to optimize sales performance
- Assure proper communication and execution of all commercial priorities
- Launch shows, animations, sales mix, beauty pass recruitment and services
- Optimize gross margin by maximizing sales by categories and markets
- Regularly visit area stores (90% of time) in line with Sephora standards to drive operational excellence and assure expected sales results
- Support store to deliver consistent qualitative KPIs
- Manage area store operations
- Support in the management of all retail operations within assigned area of responsibilities
- Monitor stock level and shrinkage of all inventory items and execute stock takes in line with Sephora policy
- Support store openings and renovations, including all merchandising changes in line with Sephora standards (animations and launches)
- Monitor effectiveness and usage of all Beauty Pass recruitment tools to optimize recruitment results
- Closely monitor client service reporting and take necessary steps to improve service level
- Conduct audit and store checklists
- Support on getting right stock and replenishment
- Support podium booking during key commercial periods
- Monitor store scheduling and attendance
- Inspire people management: recruit store managers and personnel, assure best quality of candidates
- Provide strong leadership and direction to store personnel at all levels
- Identify and establish development opportunities to improve sales and customer experience
- Support team development, training attendance, training needs, in‑store briefing and coaching
- Review with store managers annual and quarterly performance reviews
- Create a disruptive, energetic environment in store
- Degree in Business or Administration
- Experience in customer experience
- Knowledge and experience in sales, service, and commercial KPIs focusing on conversion and average basket
- Comprehensive beauty industry knowledge, up‑to‑date on trends and latest products
- Competence in Microsoft Office, PowerPoint & Excel
- Flexibility, adaptability, and creativity
- Understanding of business needs and adaptability to all requirements of a fast‑paced environment
- Ability to collaborate, connect, and build relationships with store teams, retail managers, and support teams within Sephora Middle East HQ
- Minimum 5 years of experience in sales, operations, and/or services within the beauty/retail/hospitality industry
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