Salesperson, Retail Sales

Key Responsibilities

• Greet and engage customers promptly; assess needs and recommend products and solutions that match customer requirements and company offerings.
• Demonstrate product features, benefits, and usage clearly and accurately to support purchasing decisions.
• Achieve and exceed individual and store sales targets through proactive selling, relationship building, and follow-up.
• Process sales transactions, returns, and exchanges accurately using the point-of-sale (POS) system and handle cash/card payments securely.
• Maintain up-to-date knowledge of product lines, promotions, pricing, and company policies to advise customers effectively.
• Support visual merchandising, restock shelves, and ensure the sales floor is clean, organized, and appealing to customers.
• Handle customer inquiries, complaints, and requests professionally and escalates issues to management when necessary.
• Participate in inventory counts, stock receiving, and loss-prevention procedures to maintain accurate stock levels and minimize shrinkage.
• Collaborate with store colleagues and management to support promotions, events, and store objectives.
• Adhere to all company policies, health and safety guidelines, and local regulations.

• High school diploma or equivalent; postsecondary education is a plus.
• Minimum 1 year of retail or customer-facing sales experience, preferably in a similar product category.
• Legal authorization to work in Saudi Arabia.

• Excellent interpersonal and communication skills in Arabic and/or English; additional languages are an advantage.
• Proven ability to meet or exceed sales targets with a strong customer-first mindset.
• Strong problem-solving skills and the ability to manage customer concerns calmly and effectively.
• Basic numeracy and experience operating POS systems and handling cash or electronic payments accurately.
• Ability to work flexible hours, including evenings, weekends, and public holidays as required by store operations.
• Physically able to stand for extended periods and perform light to moderate lifting for merchandising tasks.
• Team-oriented attitude, strong organizational skills, and attention to detail.