Retail Manager - Guess

INSPIRE | EXHILARATE | DELIGHT

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades. It operates a portfolio of more than 10 owned brands and distributes and markets over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. With more than 950 stores, online platforms, and mobile apps, the Group delivers seamless omnichannel experiences and fosters a people‑at‑heart culture rooted in diversity, equity, and inclusion.

The Retail Manager ensures that Store Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. The Retail Manager also establishes a bridge between back‑office and the network of stores under its control/audit, implementing corrective solutions and actions.

• Understand the brand strategy and cascade within the given network
• In conjunction with Marketing, ensure the full implementation of the marketing and CX strategies and programs
• Implement Brand guidelines taking in consideration each market specifications
• Agree on a yearly calendar of sales with commercial team
• Control discount and margins to insure constant business profitability
• Follow up periodically on the sales figures per line and stock at hand (Sell‑Out)
• Manage potential shortages, review orders and inform merchandising team on status
• Record, monitor and analyze market trends, competitors activities
• Provide commercial with quantitative and qualitative reports using data from market studies and in‑house systems
• Define sales target per sales team member
• Manage the P&L for the brand at hand
• Monitor the performance of the brand and send recommendations
• Manage the organization’s resources within budget guidelines
• Provide prompt, thorough, and accurate information to keep management appropriately informed of the brand’s financial position
• Develop and motivate team members to ensure transfer of know‑how and continuous positive work environment
• Monitor team members’ performance and provide formal and informal feedback and appraisal in order to maximize efficiency

• Experience in leading a flagship retail store or multiple retail stores, within Fashion Retail
• Currently based in the KSA. The role will be based in the KSA and require travel across the region

We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply. It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.