Store Manager, Retail & Store Manager

Store Manager excellence requires full-time in-store presence:

• Recruitment of best-in-class team who will deliver excellent customer experience.
• Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand’s vision.
• Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
• Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
• Demonstrating a hands‑on approach to sales leadership through being a team member of the sales floor.
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage.
• Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
• Contributing to the development of marketing strategies and in‑store events through consistent communication with regional management.
• Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
• Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.

• Proven retail management experience within the GCC retail beauty industry.
• Extensive experience with customer and sales service targets and key performance indicators.
• Retail operations experience with inventory and facilities management, including cash reconciliation.
• Strong interpersonal and communication skills, with a sense of business acumen.
• Fluency in English and Arabic is a must.