Luxury Tech & Beauty Consultant

INSPIRE EXHILARATE DELIGHTFor over seven decades Chalhoub Group has been a partner and creator of luxury experiences in the Middle East In its pursuit to excel as a hybrid luxury retailer the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion beauty jewellery watches eyewear and art de vivre categories Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers Be it by constantly reinventing itself committing to innovation or embracing new technologies the Group is shaping the future of luxury retail It delivers seamless omnichannel experiences across more than 950 stores online platforms and mobile apps Driving this innovation journey is The Greenhouse the Group s innovation hub incubator and accelerator for startups and emerging businesses regionally and globally Chalhoub Group fosters a people-at-heart culture rooted in diversity equity and inclusion and a workplace catalysed by forward thinking and future-proofing Today it brings together over 16 000 talented professionals across eight countries in the Middle East with a presence in LATAM Their collective efforts have earned the Group the Great Place to Work certification in several markets Sustainability is at the core of the Group s strategy guided by a clear commitment to people partners and the planet Chalhoub Group is proud to be a member of the United Nations Global Compact a signatory of the Women s Empowerment Principles and to have pledged to reach Net Zero by 2040

Our Luxury Tech Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets Our Beauty Consultant is accountable for counter cleanliness stock replenishment handling new launches promotion of products and merchandising Our consultant is also required to maintain high levels of standards in terms of grooming Build and maintain guest experience standards in order to build strong loyalty

Address customers queries about products prices availability product uses and services

Communicate with customers to assess their needs provide assistance in satisfying those needs a meeting or surpassing customers expectations

Advise customers on product ranges best suited to their needs

Demonstrate usage and benefits of various brands and products

Generate sales while achieving line and sales targets using make up knowledge

Sell-out target tracking at store level

Generate daily sales reports

Participate in achieving incentives

Track post-launch sales at store level

Ensure merchandising levels in the store are met as per the brand guidelines

Ensure in store stock replenishment in the appropriate shelves counters at appropriate times

Report stock shortages using the stock order form Ensure stock receipt as per set procedures

Minimum 2 years experience in retail preferably in Luxury Technology.

Intermediate/ Advanced English Language