Assistant Store Manager - Retail Operations

Assistant Store Manager
- Retail Operations

Job Snapshot Role:
Assistant Store Manager
- Retail Operations

Location:

Riyadh, Saudi Arabia Industry: Retail Function:
Store-Branch Management

Experience:

Minimum 3 years Job Type: Full-time

Assistant Store Manager
- Retail Operations in Riyadh, Saudi Arabia is a Retail opportunity for an experienced customer-focused professional who can support daily store management, sales performance, team supervision, inventory control, merchandising, and service standards. Apparel Group is hiring an Assistant Store Manager to help achieve store targets, strengthen customer engagement, maintain efficient operations, and take responsibility for the store when the Store Manager is unavailable.

Job Details Country:
Saudi Arabia City:
Riyadh Industry: Retail Function:
Store-Branch Management Salary:  Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any Candidate Nationality:
Any Job Type: Full-time

The Assistant Store Manager will support the Store Manager in maintaining a commercially strong, customer-focused, and well-organized retail environment. The role combines sales leadership with day-to-day operational control, ensuring that team members understand performance expectations, customers receive consistent service, and stock is presented and managed effectively. When required, the Assistant Store Manager will take charge of store operations and coordinate staffing, merchandising, administration, security, and sales activity.

Strong execution in this position will directly contribute to revenue growth, customer satisfaction, stock accuracy, and overall store performance.

• Support daily store operations and assume responsibility for the store during the Store Manager 's absence.
• Maintain a strong customer-first approach and ensure service standards are followed consistently by the retail team.
• Lead by example when handling customers, resolving concerns, and supporting purchasing decisions.
• Work with the Store Manager to establish sales objectives and convert store targets into practical daily priorities.
• Monitor sales performance against KPIs and identify opportunities to improve conversion, revenue, and customer engagement.
• Communicate sales targets clearly so that team members understand expected performance.
• Implement promotional campaigns, offers, and stock-related initiatives accurately within the store.
• Apply sales strategies that improve store performance and support achievement of commercial goals.
• Regularly review store administration and resolve documentation or procedural issues.
• Implement changes to administrative processes efficiently and ensure the team follows updated procedures.
• Monitor stock availability to ensure appropriate product levels are maintained for customer demand.
• Conduct and support regular stock checks, replenishment activities, and inventory control procedures.
• Oversee merchandising standards and maintain store presentation in accordance with brand requirements.
• Communicate changes in layout, stock placement, or merchandising direction to store employees.
• Ensure team members follow established retail operating standards.
• Maintain effective back-store organization and timely replenishment of merchandise to the sales floor.
• Prepare and monitor employee schedules, working hours, vacations, leave, and days off.
• Address employee concerns and provide ongoing coaching and performance feedback.
• Counsel team members when performance or conduct requires corrective attention.
• Encourage employees to contribute to store goals and participate in plans for improving performance.
• Ensure staff presentation, grooming, and dress standards reflect the required company image.
• Maintain accurate staff leave records and support day-to-day workforce administration.
• Enforce store security procedures related to merchandise, cash, and operational controls.
• Promote strong security awareness among team members to reduce stock loss and financial risk.
• Apply corrective action or progressive discipline where necessary and in accordance with company procedures.
• Handle employee and employment-related information with appropriate confidentiality.
• Demonstrate reliability, punctuality, sound judgment, integrity, and ethical decision-making in all store activities.

Ideal Profile Candidates should bring at least 3 years of progressive experience in a customer-centric retail environment, with practical exposure to team supervision, store operations, sales performance, and customer service. The role is suited to professionals who have demonstrated success in improving customer engagement and consistently achieving or exceeding store sales KPIs.

• Experience supporting or managing daily retail store operations.
• Ability to lead and motivate frontline sales employees.
• Strong understanding of store KPIs and sales target management.
• Experience with stock control, replenishment, and inventory…