Senior Operative Store

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

• 1 Conduct regular store visits to ensure back-of-house operational standards.
• 2 Monitor stock accuracy, investigate discrepancies through the stock management system, and support stock counts.
• 3 Manage PLV orders, store-to-store transfers, deliveries, returns, and stock adjustments.
• 4 Coordinate with Stores, Warehouse, Supply Chain, and Operations to resolve stock and operational issues.
• 5 Track FOCUS tasks and operational actions through completion.
• 6 Analyze operational reports to identify risks, root causes, and improvement opportunities.
• 7 Ensure compliance with inventory and operational procedures.
• 8 Support operational or maintenance activities outside regular working hours when required.

Monitor stock accuracy, investigate discrepancies and variances, support stock counts, and ensure proper receiving, transfers, returns, and adjustments.

Basic understanding of stock management systems, with the ability to learn and use the company stock management system. Strong Excel and operational reporting skills.

Understand end-to-end stock flow and coordinate with Stores, Warehouse, Supply Chain, and Operations to resolve delays, shortages, and operational issues.

Strong communication and follow-up skills, with the ability to work effectively across different teams and departments.

Strong analytical and problem-solving skills, attention to detail, ownership, and the ability to manage multiple priorities.

• Strong knowledge of stock management, inventory processes, and retail operations.
• Basic understanding of stock management systems, with the ability to learn and use the company stock management system.
• Strong Excel, reporting, analytical, and problem-solving skills.
• Strong communication, stakeholder management, ownership, and follow-up.
• Good written and spoken English.
• Ability to work independently and manage multiple priorities.
• Flexibility to work outside regular hours and travel between stores and the Warehouse when required.

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.