Brand Trainer-Adidas

Responsibility:

Training Delivery Across Locations:

• Conduct regular in-store training sessions across assigned stores to ensure consistent brand knowledge and customer service excellence.
• Facilitate onboarding sessions for new joiners and refresher training for existing staff.
• Ensure all training aligns with brand standards and business goals.
• Monitor store and individual KPIs to identify training needs.
• Customize training interventions to address performance gaps and support store targets.
• Provide feedback and coaching to store teams post-training to reinforce learning.

• Stay updated on product launches and ensure all store staff are well-informed and confident in selling techniques.
• Promote brand culture and ensure teams represent the brand accurately and professionally.

• Identify high-potential store employees and support their development plans.
• Collaborate with store management to track progress and provide developmental feedback.

• Maintain training attendance records and submit regular reports on training impact and progress.
• Share performance insights and training outcomes with Area Managers and Brand Training Manager.

Bachelor’s degree in Business, Retail, or a related field.

2–3 years of experience in retail or brand training, preferably in a multi-store setup.

Strong knowledge of retail operations and customer service best practices.

Excellent presentation, communication, and interpersonal skills.

Ability to analyze performance data and translate it into actionable training plans.