Store Manager, Retail & Store Manager

Responsibilities

• Oversee and manage all aspects of daily store operations including opening and closing procedures cash management inventory management visual merchandising and maintenance of store cleanliness and organization
• Drive sales growth by setting sales targets monitoring performance and implementing strategies to achieve sales goals
• Maintain a thorough understanding of the store s products and services
• Ensure effective product merchandising pricing and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment
• Cultivate and maintain positive relationships with customers addressing their concerns resolving complaints and ensuring a high level of customer satisfaction
• Develop and deliver training programs for all in-store retail staff including new hire training ongoing product knowledge training and sales and customer service training
• Collaborate with other departments to develop and deliver training programs that support company goals
• Coach and mentor retail staff on sales and customer service skills
• Observe retail staff on the sales floor provide feedback and track the effectiveness of training programs

• 3+ years of experience in the retail industry.
• Bachelor's degree in a related field.
• Strong proficiency in the English language, both written and verbal.
• Proven experience as a store manager or in a similar retail management role.
• Prior experience in delivering training and coaching is a big plus.

• Multitasking and time-management skills.
• Ability to prioritize tasks.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, high-pressure environment.
• Strong communication and interpersonal skills.