Sales Associate - Fashion and Lifestyle Retail

Sales Associate
- Fashion and Lifestyle Retail Job Snapshot
- Role:
Sales Associate

- Location:

Riyadh, Saudi Arabia
- Industry: Retail
- Function:
Sales-Retail

- Experience:

1-2 years
- Job Type: Full Time
- Work Arrangement:
On-site

Majid Al Futtaim Lifestyle is looking for a Sales Associate to join its retail operations in Riyadh, Saudi Arabia. The role focuses on delivering excellent customer service, achieving sales targets, maintaining store standards, and helping customers find products that meet their needs. As a Sales Associate, you will represent the brand through professional customer interactions, strong product knowledge, and effective selling techniques.

You will identify opportunities to increase sales through upselling and cross‑selling while building positive relationships that encourage repeat visits. The position also involves supporting daily store activities, maintaining merchandise presentation, replenishing products, and following company security procedures to minimize stock loss.

• Country:
  Saudi Arabia
• City:
  Riyadh
• Industry: Retail
• Function:
  Sales-Retail
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Deliver excellent customer service in line with Majid Al Futtaim standards and guidelines.
• Welcome customers and provide attentive assistance throughout their shopping experience.
• Understand individual customer needs and recommend suitable products.
• Maintain a professional, friendly, and helpful approach during customer interactions.
• Respond promptly to customer questions, concerns, and feedback.
• Escalate customer issues to the Store Manager when additional support is required.
• Keep customer satisfaction at the center of every interaction.

• Work toward achieving assigned sales targets and identify opportunities to exceed them.
• Use effective selling techniques to understand customer preferences and support purchasing decisions.
• Maintain thorough knowledge of available merchandise and product features.
• Identify opportunities to upsell and cross‑selling relevant products.
• Recommend complementary merchandise based on customer requirements.
• Apply advanced selling skills to support higher‑value transactions.
• Build positive customer relationships that encourage repeat business.

• Help customers select merchandise that matches their preferences and requirements.
• Provide accurate information about available products.
• Assist customers in locating merchandise within the store.
• Recommend suitable alternatives when requested products are unavailable.
• Help customers locate or obtain merchandise through other Majid Al Futtaim fashion brands and stores when appropriate.
• Coordinate with store colleagues to provide efficient product assistance.

• Maintain store presentation and service standards throughout operating hours.
• Support daily store activities, including cleaning, tidying, and merchandise replenishment.
• Keep product displays and customer‑facing areas organized and presentable.
• Assist with maintaining merchandise availability on the sales floor.
• Follow established store procedures and operational guidelines.
• Work cooperatively with colleagues to support smooth store operations.

• Comply with company security policies and store regulations.
• Handle merchandise responsibly to help minimize stock loss.
• Follow established procedures for protecting store inventory and assets.
• Remain attentive to stock‑related concerns during daily activities.
• Report relevant security or merchandise concerns through appropriate store…