Deputy Store Manager - Fashion and Lifestyle Retail

Deputy Store Manager
- Fashion and Lifestyle Retail Job Snapshot
- Role:
Deputy Store Manager

- Location:

Riyadh, Saudi Arabia
- Industry: Retail
- Function:
Retail

- Experience:

Minimum 4-5 years
- Job Type: Full Time
- Work Arrangement:
On-site

Majid Al Futtaim Lifestyle is seeking an experienced Deputy Store Manager to support its retail operations in Riyadh, Saudi Arabia. The role focuses on driving sales performance, developing store teams, maintaining operational standards, and delivering exceptional customer experiences. Working closely with the Store Manager, the Deputy Store Manager will support daily store operations, help achieve sales targets, coordinate promotional activities, and maintain compliance with company policies and brand guidelines.

The successful candidate will also assume responsibility for managing store operations and the workforce during the Store Manager 's absence, ensuring business continuity and the consistent delivery of customer service standards. This position requires a minimum of 4-5 years of relevant industry experience, strong management skills, and the ability to contribute to commercial performance and operational efficiency.

Job Details
- Country:
Saudi Arabia
- City:
Riyadh
- Industry: Retail
- Function:
Retail
- Salary:
Not disclosed
- Gender: No Preference
- Candidate Nationality:
Not specified
- Job Type: Full Time
- Work Arrangement:
On-site

• Support the Store Manager in overseeing daily retail store operations.
• Coordinate store activities to maintain efficient operations and consistent service delivery.
• Take responsibility for store operations and workforce management during the Store Manager 's absence.
• Identify potential operational disruptions and take timely action to address them.
• Ensure daily store activities align with Majid Al Futtaim Lifestyle business objectives.
• Support the implementation of established company policies and operating procedures.
• Maintain an organized, professional, and customer-focused retail environment.

• Support the achievement of assigned store sales targets and performance objectives.
• Monitor relevant key performance indicators to identify opportunities for improvement.
• Encourage store employees to maintain a proactive and results-oriented approach to sales.
• Identify opportunities to increase sales and strengthen overall business performance.
• Use customer insights, sales observations, and market awareness to support commercial decisions.
• Coordinate with the Store Manager on initiatives designed to improve sales results.
• Contribute to the profitability and commercial success of the store.

• Lead store teams in delivering high standards of customer service.
• Ensure customer interactions align with company and brand customer experience standards.
• Support employees in understanding individual customer needs and preferences.
• Maintain awareness of current retail trends and competitor activities that may influence customer expectations.
• Promote a customer-focused approach across all store operations.
• Guide team members in delivering professional, attentive, and consistent service.
• Contribute to memorable shopping experiences that encourage customer satisfaction and repeat visits.

• Support the Store Manager in supervising and developing store employees.
• Provide day-to-day guidance to maintain customer service and operational standards.
• Encourage teamwork, accountability, and consistent employee performance.
• Communicate sales priorities and customer experience expectations to team members.
• Support employees in understanding brand requirements and service procedures.
• Lead by example through professional…