Store Manager - Fashion Retail

Store Manager
- Fashion Retail Job Snapshot
- Role:
Store Manager

- Location:

Riyadh, Saudi Arabia
- Industry: Apparel and Fashion
- Function:
Store-Branch Management

- Experience:

5 years of progressive experience in customer-focused roles, including management experience
- Job Type: Full Time
- Work Arrangement:
On-site

Apparel Group is seeking an experienced Store Manager to oversee daily retail operations, drive sales performance and deliver an exceptional customer shopping experience in Riyadh, Saudi Arabia. The Store Manager will be responsible for achieving sales targets, maintaining visual merchandising standards, controlling inventory losses and ensuring efficient store operations. The position also involves leading and developing the retail team, monitoring financial performance, maintaining customer relationships and communicating operational feedback to relevant stakeholders.

The ideal candidate will bring strong leadership capabilities, commercial awareness and a thorough understanding of fashion retail operations, with a proven ability to improve customer engagement and consistently achieve sales performance targets.

Job Details
- Country:
Saudi Arabia
- City:
Riyadh
- Industry: Apparel and Fashion
- Function:
Store-Branch Management
- Salary:
Not disclosed
- Gender: No Preference
- Candidate Nationality:
Not specified
- Job Type: Full Time
- Work Arrangement:
On-site

• Lead the store team in achieving assigned sales targets and key performance indicators (KPIs).
• Monitor daily, weekly and monthly sales performance to identify opportunities for improvement.
• Maintain store shrinkage below 0.2% of the cost of sales through effective inventory control and loss prevention measures.
• Monitor store operating expenses, budgets and financial objectives.
• Conduct regular financial and stock audits to maintain operational accuracy and accountability.
• Develop and implement action plans based on sales results and performance indicators.
• Guide employees toward improving productivity, customer engagement and overall store profitability.
• Communicate financial performance, operational challenges and improvement opportunities to senior management.

• Oversee daily store activities, including opening and closing procedures.
• Ensure smooth store operations and consistent implementation of company policies and procedures.
• Maintain established visual merchandising standards to support brand presentation and product visibility.
• Manage stockroom operations, merchandise replenishment and product availability.
• Regularly update, monitor and communicate the store performance dashboard.
• Implement security and loss prevention measures to protect merchandise, customers and employees.
• Maintain accurate employee records, including leave management, passport documentation, performance and conduct history, and staff rosters.
• Monitor compliance with operational requirements and address areas requiring corrective action.
• Ensure the store remains organized, presentable and aligned with company retail standards.

• Lead the store team in achieving Club Apparel loyalty program objectives and customer experience targets, including Net Promoter Score (NPS) and DSES goals.
• Promote a customer-focused service culture that encourages satisfaction, engagement and repeat visits.
• Respond promptly and professionally to customer inquiries, concerns and complaints.
• Work with employees to resolve service issues and exceed customer expectations.
• Maintain effective working relationships with mall management.
• Coordinate with office-based support teams regarding store activities, operational requirements and customer feedback.
• Communi…