Deputy Store Manager - Lifestyle Retail

Deputy Store Manager
- Lifestyle Retail Job Snapshot
- Role:
Deputy Store Manager

- Location:

Riyadh, Saudi Arabia
- Industry: Retail
- Function:
Store-Branch Management

- Experience:

Minimum 4-5 years of industry experience
- Job Type: Full Time
- Work Arrangement:
On-site

Majid Al Futtaim Lifestyle is seeking an experienced Deputy Store Manager to support daily retail operations, drive sales performance, and deliver exceptional customer experiences in Riyadh, Saudi Arabia. Working closely with the Store Manager, the Deputy Store Manager will help lead and develop the store team, achieve sales targets, maintain brand standards, and ensure operational compliance. The role also involves coordinating sales promotions, monitoring key performance indicators, and collaborating with Marketing, Buying, and Planning teams to identify opportunities for business improvement.

In the Store Manager 's absence, the Deputy Store Manager will take responsibility for store operations and workforce management, ensuring business continuity and consistent service standards. This opportunity is suited to a retail professional with strong management skills, commercial awareness, and a commitment to delivering outstanding customer service.

• Country:
  Saudi Arabia
• City:
  Riyadh
• Industry: Retail
• Function:
  Store-Branch Management
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Support the Store Manager in overseeing day-to-day retail operations and achieving business objectives.
• Maintain efficient store operations in accordance with Majid Al Futtaim Lifestyle 's policies, procedures, and brand guidelines.
• Take responsibility for store operations and workforce management during the Store Manager 's absence.
• Address operational disruptions promptly to maintain business continuity.
• Support the implementation of store initiatives that improve efficiency, performance, and customer satisfaction.
• Ensure the store consistently reflects company and brand expectations.

• Drive store sales performance and support the achievement of established revenue targets.
• Monitor key performance indicators (KPIs) and identify opportunities to improve commercial results.
• Encourage the store team to take a proactive approach to achieving sales objectives.
• Identify opportunities to increase sales and strengthen overall business performance.
• Coordinate with Buying and Planning teams to maximize available sales opportunities.
• Support commercial initiatives that contribute to store profitability and business growth.

• Lead by example in delivering excellent customer service.
• Ensure the store team understands and consistently applies company and brand customer experience standards.
• Guide employees in identifying individual customer needs and providing appropriate assistance.
• Promote a customer-focused approach that encourages satisfaction and repeat business.
• Maintain awareness of current retail trends and competitor activities to support service improvements.
• Encourage the highest levels of customer service throughout daily store operations.
• Address service‑related challenges and support the delivery of exceptional shopping experiences.

• Assist the Store Manager in leading, managing, and developing store employees.
• Provide clear direction on sales priorities, customer service expectations, and operational responsibilities.
• Encourage teamwork and accountability across store activities.
• Support employees in maintaining consistent performance and service standards.
• Guide the team during daily operations and assume leadership responsibilities when the…