Sales Officer

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The sales representative (or sales rep) is responsible for overseeing the sale of products or services from beginning to end. This individual is the direct point of contact with a customer and is in charge of ensuring a customer’s needs and expectations are met. A sales representative should know their product or service inside and out and guide their customers through the purchase process efficiently and satisfactorily.

• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost‑benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Reach out to customers through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed‑upon sales targets and outcomes within schedule.
• Coordinate sales efforts with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.
• Submit purchase orders.
• Deliver the right report about sales progress and activities on a periodic basis.
• Maintain monthly or bi‑monthly minimum goals.
• Maintain documentation of customer contact and account updates.
• Maintain customer relations and ensure the service delivery on daily basis with the clients.
• Contact, resolve, and report any raised complaints from the customers in collaboration with related departments.

• 3+ years of sales experience.
• Proven work experience as a Sales Representative.

• Excellent knowledge of MS Office.
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
• Highly motivated and target‑driven with a proven track record in sales.
• Excellent selling, negotiation, and communication skills.
• Prioritizing, time management, and organizational skills.
• Ability to create and deliver presentations tailored to the audience’s needs.
• Relationship management skills and openness to feedback.

• Bachelor’s degree in business or a related field.

Seniority level:
Mid‑Senior level.

Employment type:

Full‑time.

Job function:
Sales and Business Development.

Industries:
Hospitals and Health Care.