Duty Free: Retail Sales Associate

Shine, on behalf of Al Waha,a leading partner in the travel industry, is looking for dynamic sales personnel to join our team. You will be responsible for engaging with customers, promoting travel products, and providing exceptional service to enhance the customer experience. This role will involve working in retail environments in Riyadh and Dammam.

As a sales representative, you will receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and contribute to our team's success.

Key Responsibilities:

• Create Meaningful Connections: Focus on building relationships with customers by understanding their needs and delivering personalized solutions—because it’s all about making happy customers, not just closing sales.
• Collaborate for Success: Work hand-in-hand with the Customer Service Store Manager to enhance the shopping experience by recommending optimal product placements and alternative locations that best serve our customers’ desires.
• Deliver an Unforgettable Experience: Provide a holistic shopping journey for our customers through in-depth product knowledge and exceptional service that leaves a lasting impression.
• Embrace Our Travel Retail Philosophy: Gain insights into our unique approach and ensure compliance with our return policy, helping to create a seamless experience for our travelers.
• Be a Reliable Resource: Share accurate and up-to-date information with customers. If you don’t have the answer immediately, take the initiative to find it before they leave, ensuring they feel valued and informed.

Requirements:

• Strong dedication to customer satisfaction and an understanding of its impact on business success.
• Excellent verbal and written communication skills to connect with diverse audiences.
• Ability to build positive relationships with customers and team members.
• Proven track record of meeting sales goals and objectives.

Benefits:

• Incentive-based rewards.
• Comprehensive training from a leading international visitor experience partner.
• Opportunity to contribute to customer satisfaction and business growth.
• Valuable experience in the travel industry.

If you are passionate about sales and customer service and are looking for your next challenge, apply below!