Senior Software Sales Executive - KSA

Location & Relocation

This position is located in Qatar. Applicants must be willing to relocate and the employer will provide visa support and travel flight tickets.

• Generate new leads by hunting for opportunities through professional networks, cold calling and other methods to contact decision makers.
• Be a trusted technology advisor to target clients, generating and qualifying the right opportunities.
• Manage and meet customer product requirements and expectations by understanding their business and technology.
• Work closely with clients to develop solutions, identify the right technologies and position iHorizons as the prime contender to win the deal.
• Own and manage the bidding process in collaboration with the bidding team, ensuring accuracy and quality of the end proposal and bid package until the signing of the deal.
• Support senior management with market, account, competitor and bid intelligence information throughout the sales cycle.
• Independently handle negotiations and deal closure for small and mid‑sized deals.
• Provide the right inputs and support the Sales Manager in negotiating and closing large deals.

• Meet or exceed revenue targets by bringing in new customer logos and cross‑selling/upselling to existing or allocated accounts.
• Sell the range of iHorizons services assigned to the role holder.
• Ensure that revenues generated are at acceptable gross margins.

• Act as a single point of contact for the customer always.
• Carry out continuous market analysis and research on account dynamics, keeping abreast of client developments and market shifts.
• Provide customized client‑specific support during the three stages of client management:
  Bidding Cycle Management, Project Implementation, Recurring Service/after‑sales support.
• Work closely with the project team to maintain continuous knowledge of project status, identifying potential issues and opportunities within the project.
• Be involved from the project kickoff meeting until final project sign‑off; attend meetings extensively and monitor customer satisfaction during implementation, taking proactive measures to assure and maintain satisfaction.
• Drive account management and influence organizational engagement, resulting in footprint expansion.
• Generate and maintain a credible forecast for accounts, sharing this information with relevant stakeholders.

• Prepare full account development plans to identify all customers' business aspects—revenue, requirements, opportunities, risk—and maximize business opportunity.
• Identify and develop new leads from existing accounts.
• Increase services offered to the customer; the role holder may be expected to increase income generated by cross‑sell and upsell.
• Promote all iHorizons products/services as they become available.
• Build trust and strengthen relationships by keeping customers informed on emerging technologies that can help their business.
• Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.

• Support the Sales Operations team to maintain and update the customer file for each client, including copies of contracts, proposals, letters, delivery notes, invoices, etc.
• Support the Sales Operations team on contract renewals.
• Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts.
• Follow up on invoices and be responsible for payment collections.
• Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure.

• Use iHorizons CRM to log and update all activities and generate sales reports.
• Provide other ad‑hoc reports and analysis as required by the Sales Manager.

• Visit major customers regularly to strengthen relations and establish business opportunities.
• Entertain customers as and when necessary to build strong relationships with them.
• Build relationships with senior business and financial executives who influence purchasing decisions in customer companies.
• Main…