SME Sales

Manafa is a leading financial technology (Fintech) platform, specifically focused on financing and investment. As one of the first platforms in Saudi Arabia, Manafa offers investors a diverse range of short-term investment opportunities and provides various financing solutions for SMEs.

The role holder will drive business growth by building strong relationships with borrowers and delivering tailored short-term lending solutions. Responsible for prospecting new clients, managing the sales pipeline, and collaborating with cross‑functional teams, this role ensures high levels of client satisfaction and retention. The ideal candidate will have proven sales experience in financial services, strong product knowledge, and a focus on exceeding targets.

• Develop and maintain strong, long‑term relationships with borrowers to understand their financing needs and objectives.
• Serve as the primary point of contact for borrowers, addressing inquiries, resolving issues, and ensuring high levels of client satisfaction.
• Conduct regular check‑ins with borrowers to ensure product effectiveness and identify opportunities for upselling or cross‑selling.

• Drive new business growth by identifying, targeting, and engaging prospective borrowers in need of short‑term lending solutions.
• Collaborate with cross‑functional teams (e.g., Product, Marketing, and Risk) to create tailored financing solutions that meet borrower requirements.
• Achieve and exceed sales targets through proactive engagement, timely follow‑ups, and closing new borrower deals.

• Demonstrate deep knowledge of our lending products, keeping up to date with product features, regulatory changes, and industry trends.
• Educate borrowers on the benefits and functionalities of our lending solutions and provide guidance on best practices for effective usage.
• Collect borrowers feedback and work with internal teams to refine products and enhance the borrower experience.

• Analyze market trends, competitor offerings, and customer feedback to inform sales strategies and improve borrower acquisition.
• Provide borrower insights and feedback to internal stakeholders to support the development of tailored marketing campaigns, product enhancements, and sales tools. Reporting and Performance Management
  • Maintain accurate records of borrower interactions, sales activities, and pipeline status in Manafa CRM systems.
  • Prepare and present regular performance reports, tracking progress toward sales goals and identifying areas for improvement.
  • Monitor and evaluate client satisfaction metrics, implementing strategies to enhance borrower retention and loyalty.
  Qualifications
  • Bachelor’s degree in Business, Finance, or a related field; MBA is a plus.
  • 1–5 years in sales or relationship management within the Fin Tech or financial services industry.
  • Proven experience in short‑term lending or a related sector.
  • Strong understanding of lending products, client engagement strategies, and the digital lending landscape.
  • Exceptional communication and interpersonal skills with a client‑centric approach.
  • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
  • Results‑driven mindset with a track record of meeting or exceeding sales targets.

  Location: Riyadh

  Job Type: Full‑Time

  Seniority level: Not Applicable

  Employment type: Full‑time

  Job function: Sales, Finance, and Other