Solutions Sales Professional - Cyber Security

Solutions Sales Professional – Cyber Security

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, Manage Engine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer‑centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer‑centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability.

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting‑edge solutions that not only meet but exceed our clients' expectations.

We are currently searching for a dedicated, ambitious and self‑driven Solution Sales Specialist – ITSM to join our Sales Department, playing a critical role in building relationships with our significant clients.

This is a sales position that requires high commitment, the ability to build long‑term relationships, and a passion for technology.

The candidate must have experience selling and presenting IT solutions in at least one of the following domains:
Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics.

Responsibilities

• Effectively maintain and retain existing customers by building long‑term relationships.
• Meet assigned targets for profitable sales growth in assigned product lines.
• Lead demand‑generating marketing activities in the assigned market for the assigned product specialty.
• Establish productive, professional relationships with key personnel in assigned customer accounts.
• Coordinate the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, to meet account performance objectives and customers’ expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Prepare weekly, monthly, quarterly, and annual reports and forecasts.

Requirements

• Bachelor’s degree in Computer Science, Business Administration or equivalent.
• ITIL Foundation (preferred).
• Inbound Sales (must).

Skills:

• Minimum of 5 years’ experience in enterprise sales or a related position.
• Sales experience in IT Service Management and ISO Consultation Services.
• Hands‑on experience with CRM software and account management systems.
• Understanding of sales performance metrics.
• Strong negotiation skills with a problem‑solving attitude.
• Customer‑centric and an attentive listener.
• Ability to contribute consistently and positively in a high‑paced, fast‑changing, and sometimes unpredictable work environment.
• Articulate verbal communication, professional business writing, and presentation skills.

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation, or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ and advance in employment qualified women, minorities, and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with Saudi and Egyptian employment laws.

Mid‑Senior level

Full‑time

IT Services and IT Consulting