Sr. Account Manager
Listed on 2026-08-29
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Sales
Account Manager, SaaS Sales, B2B Sales, Business Development
About the Role We re hiring a Senior Account Manager to own and grow our largest most strategic accounts You ll be the primary relationship owner for a portfolio of large enterprise accounts deepening trust with existing stakeholders uncovering expansion opportunities and navigating complex organizations on both sides the customer s and our own to keep these accounts healthy growing and referenceable This is a farming-focused role the priority is growing what we already have not chasing new logos
Key Responsibilities- Own a portfolio of large enterprise accounts as the primary point of contact and trusted advisor
- Build and execute account growth plans identify upsell cross-sell and expansion opportunities whitespace mapping within each account
- Map and manage relationships across multiple stakeholders in each account including economic buyers champions end users procurement and C-level executives
- Track product usage and adoption and use SaaS metrics NRR churn seat usage expansion to proactively manage account health
- Navigate and resolve customer problems by working cross-functionally with internal teams Customer Success Product Support and Finance escalating without damaging relationships on either side
- Lead negotiations on renewals expansions and commercial terms for large complex accounts
- Represent the voice of the customer internally and advocate for company decisions externally when needed
- Maintain accurate account plans and pipeline records in the CRM
- Must-have Saudi National 5-8 years of B2B sales or account management experience SaaS software solution sales experience Proven track record of growing farming existing accounts not just closing new business Experience navigating multi-stakeholder enterprise accounts both internally and externally
- Nice-to-have Bilingual Arabic English Experience with CRM account-planning tools Salesforce Gainsight Hub Spot or similar
- Net revenue retention and expansion revenue across the account portfolio
- Account health scores and usage adoption trends
- Executive relationship coverage across key accounts
- Renewal rate for the assigned portfolio
Must-have:
Saudi National.
5-8 years of B2B sales or account management experience.
SaaS / software solution sales experience.
Proven track record of growing (farming) existing accounts not just closing new business.
Experience navigating multi-stakeholder enterprise accounts, both internally and externally.
Nice-to-have:
Bilingual Arabic / English.
Experience with CRM / account-planning tools (Salesforce, Gainsight, Hub Spot, or similar).
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