Director - Sales and Marketing.; Hospitality) SN

Reporting directly to the Cluster General Manager, the Cluster Director of Sales & Marketing will

serve as the senior commercial leader responsible for developing and executing the sales, marketing,

distribution, and revenue growth strategies across a portfolio of hotels.

This role extends beyond traditional hotel sales leadership. It requires a strategic commercial mindset

capable of managing multiple brands and hotel positioning, ensuring each property achieves its

market potential while contributing to the overall success of the cluster.

The successful candidate will lead all commercial functions through pre-opening, launch, and

stabilization phases, working closely with Revenue Management, Operations, Ownership, and

Corporate stakeholders to maximize revenue performance, market share, and long-term asset value.

As a key member of the Cluster Executive Committee, you will play a critical role in establishing the

commercial foundations of the hotels, driving business demand, building strategic partnerships, and

creating sustainable revenue streams across diverse customer segments.

• Develop and execute a cluster-wide commercial strategy that drives revenue growth, market share, profitability, and long-term asset value.

• Establish individual positioning strategies for each hotel based on its target market, customer profile, and business objectives.

• Drive occupancy, ADR, RevPAR, and total hotel revenue performance across the portfolio.

• Identify emerging market opportunities, demand trends, and competitive developments to strengthen the market position of each property.

• Support annual budgeting, forecasting, business planning, and long-term commercial strategy development.

• Lead all commercial pre-opening activities across the hotel cluster.

• Develop and execute pre-opening sales, marketing, digital, and distribution strategies.

• Establish market awareness and demand generation plans prior to opening.

• Build account pipelines and secure key corporate, leisure, government, MICE, and wholesale business opportunities ahead of launch.

• Develop opening campaigns, launch events, and public relations initiatives to establish market presence.

• Ensure all sales systems, distribution channels, marketing platforms, collateral, and CRM tools are fully operational prior to opening.

• Lead and inspire a high-performing cluster sales team focused on delivering measurable business results.

• Develop and maintain relationships with key corporate clients, government entities, travel agencies, DMCs, event planners, airlines, and tourism partners.

• Drive account acquisition, account management, and market penetration strategies across multiple segments.

• Establish sales targets, performance metrics, and business development plans for the commercial team.

• Ensure effective management of local, regional, and international sales opportunities.

• Oversee the development and execution of integrated marketing strategies across all hotels.

• Ensure each hotel maintains a clear and differentiated market position aligned with its brand and target audience.

• Lead digital marketing, social media, content, PR, partnerships, and promotional campaigns.

• Drive brand awareness, customer acquisition, and direct booking growth.

• Monitor marketing performance and optimize investment to maximize return on spend.

• Build strong relationships with ownership, operators, tourism authorities, event organizers, and strategic partners.

• Represent the hotel cluster at industry events, trade shows, roadshows, and networking activities.

• Identify partnership opportunities that support revenue growth and market…