Sales Service Coordinator

We're Hiring:
Sales Service Coordinator

Location:

Riyadh, Saudi Arabia Industry: Manufacturing We are looking for a proactive and detail-oriented Sales Service Coordinator to join our team in Riyadh.

• Coordinate daily sales activities and provide administrative support to the sales team.
• Process and monitor sales orders, quotations, customer requests, and related documentation.
• Coordinate with internal departments, including Sales, Production, Logistics, Warehouse, and Finance, to ensure timely order fulfilment and delivery.
• Respond to customer inquiries, follow up on order status, and ensure timely resolution of customer concerns.
• Maintain accurate customer records, sales data, and order information in SAP.
• Prepare sales reports, order tracking updates, and other relevant documentation.
• Monitor pending orders, delivery schedules, and outstanding customer requirements.
• Support the sales team in maintaining strong customer relationships and ensuring a high standard of customer service.

• Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain Management, or a related field.
• Relevant experience in Sales Coordination, Sales Support, Customer Service, or Sales Operations, preferably within a manufacturing or industrial business.
• Hands-on experience with SAP ERP for sales order processing and related activities.
• Fluency in both Arabic and English, spoken and written.
• Strong communication, coordination, organizational, and problem-solving skills.
• Proficiency in MS Office, particularly Excel.
• Ability to manage multiple priorities, maintain accurate records, and work effectively with cross-functional teams.
• Must be a Saudi Preferably.