Security Manager

As a Security Manager you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety Security director on important matters and ensure that the hotel is in compliance with all local safety regulations and emergency procedures.

• Maintain good communication and work relationships in all areas of the hotel
• Coordinate with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation, specifically responsible for compliance of the security department
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion regarding any matters that should be reported to the police
• Liaise with the Hilton Safety Security director on the implementation of company policies, guides, and matters of mutual interest
• Direct and coordinate the activities of all security personnel
• Engage in the implementation of safety and security procedures for the department and provide assistance and advice to other departments in relation to security
• Prepare incident reports
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant with company terrorist procedures and convey them to staff
• Be fully conversant with hotel fire and emergency procedures
• Manage key control within all departments

• Organised and systematic approach to problem solving
• Security industry experience in a managerial capacity
• Ability to listen and respond to demanding guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards

• Previous experience in a same or similar role
• First Aid
• Fire fighting qualification
• IT proficiency
• Fire combat training