Supervisor CCTV - Facility - Electric

Job Purpose

Supervise daily CCTV monitoring activities and ensure proper functioning of surveillance and fire safety monitoring systems to maintain security, safety, and effective incident response.

Oversee and manage various aspects of control room operations, system monitoring, personnel supervision, safety compliance, and reporting.

• Supervise daily CCTV monitoring activities to ensure continuous surveillance of assigned areas
• Ensure cameras, recording systems, and monitoring equipment are functioning properly
• Monitor system alerts and investigate unusual activities in accordance with security procedures
• Coordinate with technical teams to resolve system faults or repeated technical issues

• Ensure smooth operation of the Control Room and proper execution of monitoring procedures
• Oversee shift handovers and verify that incidents and observations are properly communicated
• Maintain accurate logs of incidents, alarms, and system activities
• Ensure control room procedures and security protocols are consistently followed

• Supervise CCTV operators during shifts and ensure proper coverage of monitoring activities
• Assign duties and support staff to maintain effective control room operations
• Prepare and manage shift schedules to ensure continuous control room coverage
• Provide guidance and feedback to team members to maintain professional performance
• Ensure team members follow established monitoring and reporting procedures
• Support recruitment activities by participating in interviews and providing input on candidate selection

• Monitor fire alarm and life safety system alerts from the control room
• Follow approved procedures when alarms or emergency alerts are activated
• Coordinate with on‑site response teams and emergency services when required
• Ensure all fire and emergency events are properly recorded and reported

• Report equipment faults and coordinate with technical teams for repairs or maintenance
• Ensure routine testing and system checks are conducted as scheduled
  
  Monitor storage capacity and system performance to ensure reliable operation
• Support periodic testing of surveillance and safety systems

• Ensure surveillance activities comply with security policies and procedures
• Prepare incident reports and provide updates when required
• Maintain confidentiality of surveillance information and security data
• Support security audits and operational reviews when requested

• Train subordinates and build a team to complete work effectively
• Provide leadership, coaching, and direction to subordinates in all aspects of their work
• Delegate subordinates in each respective assignment
• Ensure fair distribution of tasks to maintain morale and motivation of subordinates

• Perform the planned activities to meet operational and development targets as per delivery schedules
• Utilize resources effectively to achieve objectives within efficient cost and time
• Provide periodic reports detailing deviations and execution of planned tasks

• Resolve any related problems that arise and Escalate any complex operational issues

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities

• Coordinate well‑defined written systems, policies, procedures, and seek automation opportunities as much as possible

• Comply with related policy and procedures and work instructions

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high‑quality products/services

Bachelor Degree in Safety Engineering or any relevant field

4 to 6 Years

• Security Administration
• Security Analysis
• Security Architecture
• Security Best Practices
• Security Compliance
• Security Controls
• Security Management Knowledge
• Security Monitoring
• Security Systems Maintenance
• Security Standards and Procedures
• Security Training