Solution Engineer

Location

Riyadh, Saudi Arabia

Full time

Revenue & Operations

As a Solutions Engineer at Lean, you’ll help customers design, implement, and launch integrations successfully. You’ll work closely with clients and internal teams to support technical presales, guide implementation from sandbox to production, and help customers adopt Lean’s products effectively. You’ll partner with Sales, Product, and Engineering to solve problems, keep delivery on track, and create a smooth integration experience. This is a client-facing role for technically strong, adaptable problem-solvers who enjoy turning customer needs into practical solutions.

Lean is building the fintech infrastructure platform that catalyzes the next generation of payments and fintech solutions in the region. Our solutions range from open banking and open finance connectivity, account-to-account payments, credit decisioning capabilities, and cross-border stablecoin-powered payments. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user’s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.

Backed by top-tier global investors, including General Catalyst, Sequoia, and Shorooq, and having recently raised $67.5M in Series B funding, we’re building the rails for Open Finance in MENA. We’re trusted by 300+ clients across the UAE and Saudi Arabia, including the likes of Tabby, Tas’heel, Hungerstation, and many more, making it the region’s most valuable Open Banking platform. We are building modern infrastructure and rails for MENA, processing billions of dollars in transactions and enabling seamless, secure, and compliant financial connectivity.

The Solutions Engineering team partners closely with Sales and Product to make Lean the integration platform of choice for the region.

• Build strong working knowledge of Lean’s products, APIs, and common integration patterns, and apply that knowledge to support client implementations.
• Troubleshoot integration and API issues independently in standard cases, and elevate effectively when problems are ambiguous or high risk.
• Support high-quality implementations by following established best practices, preparing clients well, and helping drive reliable launches.
• Understand client goals, constraints, and use cases, ask thoughtful questions, and tailor technical guidance to their context.
• Understand how technical work connects to client value, adoption, and commercial outcomes, and support opportunities that improve usage.
• Communicate clearly and professionally with clients, simplify technical concepts, and keep them informed throughout implementation.
• Take ownership of assigned work streams, follow through reliably, and contribute to successful client launches and adoption.
• Notice signals for expanded client needs or product usage and surface relevant opportunities to Sales or CSM.
• Keep Salesforce, Slack, Notion, and other internal tools up to date with progress, decisions, and next steps for assigned work.
• Manage workload effectively, follow implementation plans, meet deadlines, and help keep launches on track.
• Work effectively with Sales, Product, Engineering, CSM, and Support to resolve dependencies and move client work forward.
• Share useful learnings, contribute to internal documentation, and support teammates when helpful.

• 3+ years in Solutions Engineering, Pre-sales Engineering, Solutions Consulting, Implementation, or a similar client‑facing technical role, ideally in SaaS or API‑first environments.
• Comfortable working with REST APIs, reading technical documentation, debugging integration issues, and guiding clients through implementation.
• Excellent written and spoken English;
  Arabic is required.
• Highly accountable, organized, and proactive; able to manage multiple work streams, communicate clearly, and adapt quickly in a fast‑moving environment.
• Familiarity with payments, fintech, or bank integrations is a plus.

NB. While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!!

Competitive salaries, private healthcare, and flexible office hours.

Lean is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.