More jobs:
ServiceNow Developer; Remediation & Testing
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-07-09
Listing for:
Muller's Solutions
Full Time
position Listed on 2026-07-09
Job specializations:
-
Software Development
Software Engineer, Software Testing
Job Description & How to Apply Below
Apply for Service Now Developer (Remediation & Testing) at Muller's Solutions in الرياض, S01, SA. This Full time on site position offers great opportunities for career growth.
Muller's Solutions is seeking a highly skilled Service Now Developer (Remediation & Testing) to join our team and support Service Now transformation, remediation, and testing initiatives.
Responsibilities- Perform remediation activities on existing Service Now implementations, including fixing defects, resolving technical issues, and optimizing configurations.
- Develop, customize, and maintain Service Now applications, workflows, and integrations.
- Analyze and remediate issues arising from platform upgrades, migrations, or new implementations.
- Design, execute, and support functional, integration, regression, and user acceptance testing (UAT).
- Identify, troubleshoot, and resolve application defects and performance issues.
- Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions.
- Develop and maintain test plans, test cases, and test scripts.
- Support Service Now upgrade testing and ensure compatibility with new releases.
- Perform root cause analysis and implement corrective actions for recurring issues.
- Ensure adherence to Service Now development best practices and governance standards.
- Prepare technical documentation and provide knowledge transfer to support teams.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4+ years of hands‑on experience in Service Now development and administration.
- Strong experience with Service Now scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Experience with remediation activities, defect fixing, and troubleshooting within the Service Now platform.
- Hands‑on experience in testing methodologies, including functional, integration, regression, and UAT testing.
- Experience with Service Now upgrades and release testing.
- Knowledge of JavaScript, REST/SOAP APIs, and integration technologies.
- Familiarity with Agile/Scrum methodologies.
- Strong analytical and problem‑solving skills.
- Excellent communication and collaboration skills.
- Service Now Certified System Administrator (CSA).
- Service Now Certified Application Developer (CAD).
- Experience with ITSM, ITOM, HRSD, or CSM modules.
- Experience with automated testing tools such as ATF within Service Now.
- Previous experience in large‑scale Service Now implementation or transformation projects.
- Service Now Development
- Remediation & Defect Resolution
- Testing & Quality Assurance
- Service Now ATF
- Java Script
- REST/SOAP APIs
- Flow Designer
- Upgrade Testing
- Troubleshooting & Root Cause Analysis
- Agile/Scrum
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