ServiceNow Senior Developer- IRM, TPRM & BCM

Senior Service Now GRC Consultant (GRC | BCM | TPRM)

Location: Riyadh, Saudi Arabia
Experience: 7–12+ Years
Employment Type: Full-Time
Relocation: Candidates must be willing to relocate to Riyadh, Saudi Arabia.

We are seeking an experienced Senior Service Now GRC Consultant to lead the design, implementation, customization, and optimization of Service Now Governance, Risk & Compliance (GRC) solutions. The ideal candidate will have strong expertise in Service Now Integrated Risk Management (IRM), Business Continuity Management (BCM), Third-Party Risk Management (TPRM), Policy & Compliance
, and platform development. The role requires extensive experience in solution architecture, workflow automation, integrations, and implementation of regulatory compliance frameworks.

• Design, architect, and implement end-to-end Service Now GRC/IRM solutions following industry best practices.
• Lead requirement gathering, solution design, technical architecture, and implementation activities.
• Configure and customize Service Now GRC modules including:
  • Integrated Risk Management (IRM)
  • Policy & Compliance
  • Business Continuity Management (BCM)
  • Third-Party Risk Management (TPRM)
  • Risk Management
  • Audit Management
• Conduct entity scoping exercises and design enterprise GRC data models.
• Configure policies, controls, indicators, risk frameworks, assessments, attestation campaigns, audit test plans, and compliance processes.
• Customize workflows using Flow Designer, Integration Hub, and Workflow Engine.
• Develop custom and scoped Service Now applications.
• Build and customize Service Portal components and widgets.
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Fix Scripts, Email Inbound Actions, and Notifications.
• Design, develop, and maintain REST and SOAP integrations with enterprise systems.
• Develop Scripted REST APIs and Scripted SOAP Services.
• Configure authentication mechanisms including OAuth 2.0, Certificates, and MID Server integrations.
• Develop and customize Integration Hub Spokes.
• Implement Performance Analytics dashboards and KPI reporting.
• Review existing Service Now implementations and recommend improvements aligned with Service Now best practices.
• Collaborate with business stakeholders, security teams, auditors, and compliance teams to deliver enterprise governance solutions.
• Ensure scalable, secure, and maintainable Service Now implementations.
• Stay updated with the latest Service Now platform capabilities, releases, and GRC enhancements.

• Service Now IRM (Integrated Risk Management)
• Governance, Risk & Compliance (GRC)
• Business Continuity Management (BCM)
• Third-Party Risk Management (TPRM)
• Policy & Compliance
• Risk Management
• Audit Management
• Performance Analytics
• Service Portal
• Flow Designer
• Integration Hub
• Integration Hub Spokes
• MID Server

• Java Script
• Glide API
• Business Rules
• Script Includes
• Client Scripts
• UI Policies
• UI Actions
• Fix Scripts
• Scheduled Jobs
• Email Inbound Actions
• Notifications
• Scoped Applications
• Service Portal Widgets

• REST APIs
• SOAP APIs
• Scripted REST APIs
• Scripted SOAP ServicesOAuth 2.0
• Certificate-based Authentication
• Web Services
• JSON
• XML

• Governance, Risk & Compliance (GRC)
• Business Continuity Management (BCM)
• Third-Party Risk Management (TPRM)
• Enterprise Risk Management
• Policy Management
• Compliance Management
• Audit Management
• Internal Controls
• Risk Frameworks
• Assessments
• Attestation
• Control Testing

• 7–12+ years of overall IT experience.
• 5+ years of hands‑on experience implementing Service Now GRC/IRM solutions.
• Strong understanding of Governance, Risk & Compliance concepts and methodologies.
• Proven experience designing enterprise Service Now GRC architectures.
• Extensive experience configuring and customizing Service Now GRC modules.
• Experience developing enterprise integrations using REST, SOAP, and Integration Hub.
• Hands‑on experience with Service Portal customization and widget development.
• Experience building custom Service Now applications.
• Strong scripting and automation experience within the Service Now platform.
• Experience implementing Performance Analytics…