Cargo Supervisor

Regional role definedmain point of contact for all Etihad cargo related matters with direct responsibility for cargo warehouseoperation and freighter ramp supervision at the appointed station. Planning and oversight on key activities,routesand products with focus on defined performance requirements in relation to OTP,eAWB, Cargo IQ,SLA’sand

FABetc. Ensure safe,secure and on time delivery of allhigh profileshipments on flights and key routes.

• Responsible to drive and improvefreighter OTP in a highly challenging environment of the appointed stations by fulfilling all tasks associatedtoramporganization/supervision of freighter operations.
• Establish best practices to enable revenue budget achievements and to support service delivery, cost savings and compliancetosafety and security regulations.
• Lead andestablishbest practices to ensure all flights are maximized to their capacity and contact review of processes and procedures for improvementsofservice deliverysuch as reduction in UTLs, operational discrepancies and offloads.
• Able to support, deliver and plant complex cargo loads for either passenger or freighter operations.
  
  Provide onjob training and coaching and advice to GHAstuffto upgrade their skills, knowledge andconfidence level.
• Ensure compliance with all Etihad procedures and regulatory requirements in relation to safety,security and dangerous goods.
• Responsible for service delivery of the designated stations through SGHA/SLA’s and KPI/Cargo
  
  IQ,eAWBmeasurement.
• Being flexible with operations shiftrequirementand able to work in all positions below the titlepositionwhich means cross skill functionalityis a prerequisite with focus on the continuous development of competency level. Must be able to executeaddhoc tasks required and other EYnetwork stations to support various expectations and initiatives.
• Responsible to conduct regular inspections and audits on the facilities to ensure work progress and services/SOPcomplies withall regulatory requirements including Health,security and safety (under SMSguidelines) enforcement of EYprocesses and procedures.
• Micromanagement of special services and products/VIP shipments from acceptance to customer delivery.
• Finance - raise PR, PO & GRN in SAPas per requirement
  
  Andverify the supplier invoices to ensure it'scorrect and charged as per the contract.
• Interface with the airportauthoritiesi.e.Customs,policeand airportoperatorto gain support in the implementation of EY initiatives.
• Make day-to-day operational decisions to manage and mitigate operational safety and security related risks associated with assigned tasks, through effective evaluation and decision making based on conditions,hazards and threats.

• Degree/diploma level in logistics, operations management, or related disciplinewithacquiredspecialization in cargo handling operations
• At least five years of cargo operations experience along with freighter handling and managing team and supplier
• Good understanding of computer air freight specifications,in depth knowledge of industry standards and legal regulations.
  
  Industry training in DG/cargo operations/special products/safety and security/weight and balance advantage
• Fully conversant with cargo handling processes, procedures, and regulatory compliance expectations.
• Experienced oncargo handling systems,messaging requirements and manual handlingsystem, knowledge of freighteraircraftspecifically the 747F/777F.
• Understanding of budgetary controls related to cargo handlingat network stations, good written and verbal communication skills