Operations Supervisor

We are seeking an experienced Fleet Operations Supervisor to oversee the daily operations of a small truck fleet. The role involves coordinating with clients, managing trucks and drivers, monitoring active trips, maintaining vehicle records, and supporting efficient transportation operations across Saudi Arabia.

• Serve as the primary point of contact for clients regarding truck availability, scheduling, and trip status.
• Respond professionally to client requests and operational inquiries through email and other communication channels.
• Coordinate the daily dispatch and routing of company-owned trucks and assigned drivers.
• Coordinate trucks sourced without drivers, including arranging external or subcontracted drivers when required.
• Track vehicle locations, trip progress, and driver availability.
• Plan and confirm routes covering rural cities, remote sites, and different regions across Saudi Arabia.
• Escalate service issues, delays, and disputes to management with clear supporting documentation.
• Maintain accurate vehicle records, including registration, insurance, maintenance history, and trip logs.
• Monitor maintenance schedules and documentation renewal dates.
• Prepare fleet status reports and trip summaries using Microsoft Excel.
• Prepare PowerPoint presentations for management or client review when required.
• Remain available for urgent coordination during active trips and work flexible hours, including night shifts, according to operational requirements.

• Bachelor's degree in any discipline.
• Minimum of 5 years of relevant experience in fleet operations, logistics, transportation, or truck coordination.
• Hands-on proficiency in Microsoft Excel and PowerPoint.
• Experience in truck dispatching, route planning, driver coordination, and trip monitoring.
• Good knowledge of rural cities, regional geography, remote locations, and road conditions across Saudi Arabia.
• Strong organizational, problem-solving, and record-management skills.
• Professional written communication skills, particularly for client-facing email correspondence.
• Ability to handle urgent operational matters and work effectively under pressure.
• Willingness to work flexible hours and night shifts when operationally required.

• Hindi or Urdu: required
• English: required
• Arabic: an advantage

Fleet Operations, Fleet Management, Transportation Coordination, Logistics Coordination, Truck Dispatching, Route Planning, Driver Coordination, Vehicle Tracking, Fleet Maintenance Scheduling, Vehicle Documentation, Trip Monitoring, Client Coordination, Operational Reporting, Microsoft Excel, Microsoft PowerPoint, Professional Email Communication, Problem Solving, Time Management, Knowledge of Saudi Arabia's Roads and Regional Geography, Ability to Work Flexible Hours and Night Shifts, English Communication, Hindi or Urdu