Specialist - Airport Guest Greetings

Redefining Land Air and Sea Travel Elevating Destinations Coastal Transportation Services Company a subsidiary of Red Sea Global provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies We specialize in providing transportation services to our Red Sea destination As a subsidiary Coastal Transportation Services Co benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies enhancing our ability to serve our clients effectively Are you ready to transform the future of transportation At Coastal Transportation Services Co we are driven by innovation creativity and a passion for redefining transportation Our team is shaping the future with cutting-edge projects from autonomous vehicles to sustainable transportation solutions We are seeking forward-thinking individuals eager to collaborate in a dynamic fast-paced environment where ideas become reality Join us in revolutionizing transportation and creating a smarter more sustainable world one innovation at a time Join our visionary team and help shape the future of transportation

Jobholder will be an integral part of supporting mobility operations with a focus on delivering efficiency and consistency in guest experience in line with the operational requirements The jobholder will be responsible of the Operational system that is used for the recording Guest transfers and reconciling the transfers on a daily basis The jobholder will be responsible of representing Mobility in Airport Control Center and be the focal point for communication between different stakeholders to overseeing the movement of guests staff The role consists of managing and coordinating fleet availability with the aim to meet the required demand and deliver a positive and seamless guest experience

• Responsible for planning the Airport transfer and sharing the plan with Airport Stakeholders i e Airside transfers Arrival amp Departures
• Responsible for Administration of GACA Airport Permits amp Airport Driving permits for Mobility staff

• Represent Land amp Marine in Airport Operations Control Center on a 24 7 basis
• Collaborate with TOCC AOCC and external stakeholders for exception management in Airport for Guest and Executive Staff Transfer bookings i e Report incidents vehicle mishaps complaints and ensure continuous follow through action for Guest transfer service recovery
• Monitor the Airport transfers for on-time performance share the updates on ETA with relevant Airport Stakeholders for better Guest experience
• Coordinate supervise and report upon the activities of the team providing effective communication
• Comply with service standards regulatory requirements and policies
• Responsible for reporting the Mobility transfer plan resource deployment and exception on a daily basis
• Responsible for reporting the next 7 days weekly transfer plan with all stakeholders
• Responsible for preparing business requirements to improve operational efficiency of the system Meet amp Greet VIP Guests and provide them update on their journey assist with luggage and allocate them the suitable vehicle
• Responsible for participating in the ORAT Systems testing and go live
• Identify potential risks issues challenges and report them to management
• Undertake other tasks and assignments related to the job and as assigned
• Ensure full compliance with company Health amp Safety policies by proactively identifying risks maintaining a safe working environment and promoting a strong safety culture across all airport operations

• Responsible for reconciliation of Mobility transfers i e cost group size remove duplication and send approval for valid transfers to…