Junior PL Account Manager Job Riyadh area,Riyadh Region Saudi Arabia,Transportation

Job Description & How to Apply Below

Position: Junior 3PL Account Manager
Key Accountability Areas
3PL Management

Monitor 3PL compliance to ensure alignment with company standards and regulations
Establish and maintain a structured feedback loop with 3PL partners to regularly evaluate their satisfaction and operational challenges
Respond to and resolve 3PL issues within the agreed Service Level Agreement SLA timelines
Own 3PL communication channels to collect data that supports the logistics team in their work streams
Operationally support 3PL companies in overcoming challenges and obstacles efficiently
Facilitate the onboarding process and ensure all onboarding requirements are met
Support full-time riders and resolve challenges by managing CRC escalations effectively
Align with other stakeholders to ensure the delivery of services to our 3PL partners
Ensure sufficient availability of supply in cities and proactively acquire new 3PLs

Fleet and Rider Performance

Track and analyze the performance of active riders through detailed reporting dashboards
Ensure all riders comply with HS standards and guidelines
Provide actionable insights to senior management for decision-making based on fleet and 3PL data analysis

Governance and Resilience

Collaborate with internal teams to ensure seamless integration of 3PL operations into Hunger Station s logistics network
Create and maintain detailed documentation for 3PL onboarding processes operational guidelines and performance standards
Conduct regular market research to benchmark against industry standards and implement best practices in 3PL management
Maintain accurate records of rider and 3PL company activities to ensure transparency and accountability

Qualifications

Knowledge and Experience
0 3 years of relevant experience Basic knowledge of logistics Problem-solving skills Excellent communication skills
Education and Certifications
Diploma A bachelor s degree is preferred
Knowledge and Experience 0 3 years of relevant experience. Basic knowledge of logistics. Problem-solving skills. Excellent communication skills.
Education and Certifications Diploma. A bachelor s degree is preferred.