Part Time - Branch

Part Time - Branch

SECU is looking for a motivated individual for a part‑time branch role. The ideal candidate will possess strong customer service skills, basic computer proficiency, and the ability to work in a fast‑paced environment.

Deliver exemplary member service through all delivery channels, manage cash box operations, open and maintain accounts, and assist with safe deposit boxes and other services.

• Establish new membership and open all accounts.
• Educate members on available services and make recommendations based on their needs.
• Enter required transactions into the Margo system and balance the cash drawer with accuracy.
• Balance the vault, ATM, TCD and coin sorter.
• Operate drive‑thru window as needed.
• Maintain daily and monthly records of vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines and home equity lines of credit—consult with an approving officer prior to advance.
• Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed.
• Other duties as assigned.

• High level of self‑control, self‑confidence, good basic mathematical skills, and good organizational and communication skills.
• Positive attitude and neat appearance.
• Fast‑paced environment—must be able to use sound judgment when making decisions and work well under pressure.
• Willing to engage in ongoing training and professional development.
• Basic computer skills.
• Attendance in accordance with assigned schedule is required.
• Fluency in English.
• Cooperate and collaborate with co‑workers.
• Cordial in all interactions with members and co‑workers.
• Adhere to the work schedule and attendance policy established by manager.

Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone.

• Uses hands and fingers to lift telephone receiver to answer incoming calls and transfer such calls to appropriate destination.
• Uses hands and fingers to press keys on adding machine to add information for member transactions.
• Uses hands and fingers to press keys on a Computer keyboard to enter data and retrieve information.
• Sits 80%, stands 10%, walks 10% of the time.
• Must communicate clearly to answer members questions and to describe member services.
• Must listen intently to members questions and concerns in order to facilitate quality service.
• Visual acuity is necessary in completing forms for members; such as check order forms, deposit and withdrawal slips, savings documentation, etc.
• May order supplies for the branch using computer terminal.
• Maintains manual cash drawer, counting currency daily to balance cash drawer.
• May climb stairs when branch is located on multiple levels.
• Must be able to comprehend and carry out verbal and written instructions.
• Must be able to lift 5 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

• Entry level

• Part‑time

• Other

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