Part Time- Branch

Overview

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose:

To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other services as needed.

• Handle establishment of new membership, open all accounts, and process changes in accounts.
• Educate members on available services and make recommendations based on their needs.
• Key all required transactions into the Margo system and balance cash drawer with accuracy.
• Balance the vault, ATM, TCD and coin sorter.
• Operate drive-thru window as needed.
• Keep daily and monthly records of reports such as vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines and home equity lines of credit; consult with an approving officer prior to advance.
• Answer phone, file paperwork, scan documents into the Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed.
• Other duties as assigned.

• Should possess a high level of self-control, self-confidence, good basic mathematical skills, organizational and communication skills, positive attitude, and neat appearance.
• Fast-paced environment – able to use sound judgment when making decisions and work well under pressure.
• Willing to engage in ongoing training and professional development.
• Basic computer skills; attendance in accordance with assigned schedule is required.
• Must be able to speak English fluently and cooperate with co-workers; cordial in all interactions with members and co-workers.
• Must adhere to the work schedule and attendance policy established by the supervisor/manager.

Office setting with proximity to other employees. Some background noise from other employees, copy machine, and telephone.

• Uses hands and fingers to lift telephone receiver, press keys on adding machines and computer keyboards, and to enter data for member transactions.
• Sits 80%, stands 10%, and walks 10% of the time.
• Must communicate clearly to answer members’ questions and describe member services; listen intently to questions and concerns to facilitate quality service.
• Visual acuity is necessary for completing forms (check orders, deposits/withdrawals, savings documents).
• May order supplies for the branch using a computer terminal.
• Maintains manual cash drawer and counts currency daily to balance; may climb stairs if the branch is on multiple levels.
• Must be able to comprehend and carry out verbal and written instructions; must lift up to 5 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.