Groom Tech in Training, Petsense

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
• Learn & perform duties throughout training, including:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing, and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensure the safety and well-being of animals
• Inspect animals for external signs of parasites, disease, or injury and report findings to pet owners.
• Practice Safety and Sanitization protocols
• Sanitize and maintain grooming tools and equipment
• Assist in generating business through calls, scheduling, follow-ups, and verifying vaccinations.
• Maintain records of pet clients and vaccination records.
• Operate computer as needed.
• Store recovery, if needed.
• Ensure safety and care of live animals, including sanitizing holding tanks.
• Complete all documentation related to job duties.
• Perform other duties as assigned.

• Comfort working with dogs and cats; patience and compassion for animals.
• Must provide own tools (clippers, blades, shears) or be willing to purchase them.
• High school diploma or equivalent; ability to read, write, and count accurately.

• Operate grooming tools and equipment
• Effective communication skills
• Compassionate with animals
• Attention to detail
• Problem solving
• Basic computer skills
• Interpersonal skills and conflict resolution

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts typically 4-8 hours, may exceed 8 hours
• Promote safety and adhere to safety guidelines
• Work on hard surfaces, with adequate lighting and temperature

• Lift up to 50 pounds; move and transfer animals and equipment
• Stand for up to 8 hours; frequent movement around the salon
• Operate grooming instruments and store equipment
• Read, write, and communicate effectively
• Operate store equipment safely

This overview is not exhaustive. All duties should be performed as assigned by the supervisor.

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.