Stepping Up Case Manager

Primary

Job Functions:

Clinical Responsibilities:

• Coordinates and provides services related to the “Stepping Up” program (Examples of tasks: works closely with the Alabama State “Stepping Up” Coordinator, the Technical Assistance Team and local community partners to implement processes and procedures to reduce the recidivism and unnecessary re-entry of people with mental illness or co-occurring mental illness and substance use disorders into local county jails and hospitals)
• Conducts case management services for participants in the “Stepping Up” program (Examples of tasks: complete case management needs assessments and develop a case management plan; implement plan by providing case management services in conjunction with county jails and area hospital staff; advocate client’s needs with community providers; link clients with community services; monitor client progress)
• Represents the needs of the persons admitted into the “Stepping Up” program and insures quality services are provided (Examples of tasks: participates in and conducts “Stepping Up”– related trainings; complete work in accordance with AltaPointe and “Stepping Up” standards; participates in meetings of the Stepping Up Alliance Task Force).
• Completes needs assessment. (Example of tasks: using required case management forms, determines through assessment client's assets, deficits and basic needs; reviews needs on regular basis).
• Develops case management service plan. (Examples of tasks: consult with referral source; assist with developing client goals which may include personal grooming, skills teaching, medication knowledge, and financial resource assistance, etc.).
• Implements case management plan by providing case management services. (Examples of tasks: monitor client condition; make home visits; assist client in securing needed services).
• Represents the needs of persons with serious mental illness and co-occurring substance use disorder issues. (Examples of tasks: establish liaison with other community resources; identify service gaps; advocate for client; provide transportation as needed and when appropriate).
• Participates in insuring quality of services. (Examples of tasks: participate in all required case management training; complete work in accordance with standards; participate in staff meetings; participate in peer review; participate in task groups/teams.)

Supervision and Consultation:

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills

Clinical Record Keeping:

• Documents in a timely manner per AltaPointe standards
• Documents appropriate, complete, and comprehensive SUN-R assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided
• Includes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note
• Documents case disposition, case closings, and follow-up

Case Load Management:

• Effectively manages caseload based on consumer needs
• Meets AltaPointe productivity standards

Courteous and respectful towards consumers, visitors and co-workers:

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values do not inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm to consumers and families

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Completes…